Talent.com
Customer Care Associate
Customer Care AssociateRemote • WorkFromHome, Waikato, New Zealand
Customer Care Associate

Customer Care Associate

Remote • WorkFromHome, Waikato, New Zealand
27 days ago
Job description

Employer Industry : Human Resources Technology

Why consider this job opportunity :

  • Salary range from $14,450 to $32,500 USD
  • Flexible work-from-anywhere option, allowing for a remote work lifestyle
  • Flexible paid time off and working hours, supporting a healthy work-life balance
  • Comprehensive benefits including 16 weeks paid parental leave, mental health support, and learning budgets
  • Opportunities for career advancement and internal mobility within a globally distributed team
  • Emphasis on fostering a diverse and inclusive workplace culture

What to Expect (Job Responsibilities) :

  • Provide customer support to various user types across multiple verticals via email and live messaging
  • Maintain productivity standards while ensuring high attention to detail and customer satisfaction
  • Solve tickets weekly and respond to standard inquiries within agreed service level times
  • Collaborate closely with Customer Success, cross-vertical operational teams, and Sales
  • Act as the primary voice and ear for users, advocating for their needs
  • What is Required (Qualifications) :

  • Strong problem-solving skills with a focus on enhancing the customer journey
  • Solid experience in Customer Support or Customer Enablement, particularly in a tech environment
  • Proficiency in using CRM tools to manage customer interactions
  • Excellent collaboration and communication skills, with a patient and kind demeanor
  • Fluent in written and spoken English
  • How to Stand Out (Preferred Qualifications) :

  • Experience working remotely or in a fast-growing organization
  • Familiarity with HR, Payroll, Healthcare, and / or Pension systems
  • We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

    We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

    #J-18808-Ljbffr

    Create a job alert for this search

    Customer Customer Customer • WorkFromHome, Waikato, New Zealand

    Related jobs
    Content Quality Assurance Associate (Remote)

    Content Quality Assurance Associate (Remote)

    Taskify AI • WorkFromHome, Waikato, New Zealand
    Content Quality Assurance Associate (Remote).Content Quality Assurance Associate (Remote).We are hiring motivated individuals for a. Flexible Hours | Weekly Pay | No Experience Needed | Work From An...Show more
    Last updated: 1 day ago • Promoted
    Account Development Representative - ANZ

    Account Development Representative - ANZ

    Camunda • WorkFromHome, Waikato, New Zealand
    Associate Account Development Representative – ANZ.By creating production-ready, enterprise-grade agents with built-in governance, Camunda uniquely delivers trusted AI agents for business-critical ...Show more
    Last updated: 1 day ago • Promoted
    Language Data Curator (Remote)

    Language Data Curator (Remote)

    Taskify AI • Pukekohe, Auckland, New Zealand
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.We are hiring motivated individuals for a. Flexible Hours | Weekly Pay | No Experience Needed | Work Fr...Show more
    Last updated: 2 days ago • Promoted
    Inside Sales Account Manager

    Inside Sales Account Manager

    Transfervans • Hamilton, Waikato, New Zealand
    Inside Sales Account Manager page is loaded## Inside Sales Account Managerlocations : Hamilton Waikatotime type : Full timeposted on : Posted 26 Days Agotime left to apply : End Date : November ...Show more
    Last updated: 2 hours ago • Promoted • New!
    Remote Senior Product Success Manager - Guide Product Teams

    Remote Senior Product Success Manager - Guide Product Teams

    Aha! • WorkFromHome, Waikato, New Zealand
    A leading product management tools provider in New Zealand seeks a Sr.In this remote role, you will guide customers effectively through their product journeys, leveraging your expertise in product ...Show more
    Last updated: 2 hours ago • Promoted • New!
    Remote Account Executive — Commercial, Customer 360

    Remote Account Executive — Commercial, Customer 360

    Salesforce • WorkFromHome, Waikato, New Zealand
    A leading technology company in Auckland is seeking an experienced Account Executive to drive sales for their innovative platform. In this role, you will establish relationships with C-suite executi...Show more
    Last updated: 1 day ago • Promoted
    Remote Content QA Associate | Flexible Hours | Weekly Pay

    Remote Content QA Associate | Flexible Hours | Weekly Pay

    Taskify AI • WorkFromHome, Waikato, New Zealand
    A leading digital solutions company is hiring a Content Quality Assurance Associate for a 100% remote role.This position offers complete scheduling flexibility and does not require prior experience...Show more
    Last updated: 1 day ago • Promoted
    Frontend Quality Assurance Engineer (Remote)

    Frontend Quality Assurance Engineer (Remote)

    Taskify AI • WorkFromHome, Waikato, New Zealand
    Frontend Quality Assurance Engineer (Remote).We’re looking for a dependable, adaptable professional to support day‑to‑day tasks and ensure smooth operations. This role is straightforward, structured...Show more
    Last updated: 1 day ago • Promoted
    Remote Digital Marketing & Content Associate - Entry Level

    Remote Digital Marketing & Content Associate - Entry Level

    Taskify AI • WorkFromHome, Waikato, New Zealand
    A technology firm is seeking a motivated Digital Marketing Executive for a fully remote role.Responsibilities include content writing and editing, conducting research, and collaborating across team...Show more
    Last updated: 2 hours ago • Promoted • New!
    Retail Associate (Remote)

    Retail Associate (Remote)

    Taskify AI • WorkFromHome, Waikato, New Zealand
    Remote (Open to qualified candidates located in the.US, UK, Canada, Australia, New Zealand, Ireland.Competitive pay commensurate with experience and role level. specific salary details will be disc...Show more
    Last updated: 2 hours ago • Promoted • New!
    Remote Content Quality Associate - Entry Level

    Remote Content Quality Associate - Entry Level

    Taskify AI • WorkFromHome, Waikato, New Zealand
    A remote content solutions company is looking for a part-time Content Quality Specialist to support content development and digital workflows. The role involves writing, editing, and conducting rese...Show more
    Last updated: 1 day ago • Promoted
    Remote AI-Driven Customer Success Associate

    Remote AI-Driven Customer Success Associate

    Taskify AI • WorkFromHome, Waikato, New Zealand
    A tech-driven company seeks a Customer Success Associate to empower clients through AI-enhanced solutions.This role involves helping train AI for customer interaction, tracking satisfaction metrics...Show more
    Last updated: 1 day ago • Promoted
    Associate Product Manager, AI Platform (Remote, Equity)

    Associate Product Manager, AI Platform (Remote, Equity)

    UneeQ • WorkFromHome, Waikato, New Zealand
    A pioneering AI company in Auckland is seeking a creative Customer Success Specialist to connect directly with customers and help shape product development based on feedback.The ideal candidate wil...Show more
    Last updated: 2 days ago • Promoted
    Delivery Lead - HPV Screening (Remote, 12-Month)

    Delivery Lead - HPV Screening (Remote, 12-Month)

    Waikatodhbnewsroom • WorkFromHome, Waikato, New Zealand
    A leading health organization in New Zealand is seeking a Delivery Lead to manage and improve cervical screening processes. You'll provide strategic leadership, collaborate with internal and externa...Show more
    Last updated: 4 days ago • Promoted
    Project Associate (Remote)

    Project Associate (Remote)

    Taskify AI • WorkFromHome, Waikato, New Zealand
    We are hiring motivated individuals for a flexible 100% remote role that involves supporting day-to-day tasks, ensuring smooth operations, and contributing to digital, content, research, data, and ...Show more
    Last updated: 2 days ago • Promoted
    Waikato Project Delivery Lead — Client-Focused

    Waikato Project Delivery Lead — Client-Focused

    Beca • Hamilton, Waikato, New Zealand
    A leading engineering consultancy in Hamilton is seeking a Senior Associate – Project Management to lead local project delivery and engage with clients across various sectors.The ideal candidate wi...Show more
    Last updated: 2 days ago • Promoted
    Remote Senior CRA — Oncology Trials (NZ)

    Remote Senior CRA — Oncology Trials (NZ)

    ICON Strategic Solutions • WorkFromHome, Waikato, New Zealand
    A leading healthcare intelligence organization is seeking a Senior Clinical Research Associate based in Christchurch, New Zealand. The role involves overseeing clinical trial activities, ensuring co...Show more
    Last updated: 1 day ago • Promoted
    Automotive Retail Assistant – Customer-Focused & Team Perks

    Automotive Retail Assistant – Customer-Focused & Team Perks

    Motion • Hamilton, Waikato, New Zealand
    A leading automotive brand in Hamilton is seeking a Full Time Retail Assistant to ensure customers have an exceptional experience in-store. The role includes providing guidance on products, upsellin...Show more
    Last updated: 6 days ago • Promoted