We are a growing cleaning services company based in Auckland, providing high-quality residential and commercial cleaning solutions. Our team is committed to excellence, reliability, and customer satisfaction. We're looking for a proactive and highly organised Office Manager to join our leadership team and help manage the day-to-day operations of our office and support our field staff.
Company : Sondhi Cleaning Services Limited
Location : Auckland, New Zealand
Employment Type : Full-time, Permanent
Pay : Minimum $26.00 and maximum $35.00
Hours : Minimum 30 hours guaranteed per week
Relevant Qualification or Experience : Diploma in Business Management or higher, or a Minimum of one year of experience in a Managerial role
Working hours will be from Monday to Friday
Industry : Commercial & Residential Cleaning Services
Job Description :
- Oversee daily office operations, including phone and email communications, filing, supply management, and admin support.
- Manage staff schedules, job allocations, and communicate tasks to ensure smooth field operations.
- Handle client communications, bookings, follow-ups, and issue resolution with a focus on customer satisfaction.
- Maintain accurate employee and client records, assist with onboarding and training of staff.
- Assist with financial administration such as accounts, invoicing, payroll input, petty cash, and supplier payments.
- Ensuring cleaning material supplies are ordered and maintained
- Develop and implement basic marketing strategies to attract and retain clients.
- Manage company social media accounts (e.g. Facebook, Instagram, LinkedIn) with regular, engaging posts.
- Distribute flyers, digital newsletters, and promotional materials.
- Coordinate online advertising campaigns (e.g. Google Ads, Facebook Ads, Trademe Services).
- Monitor and respond to online reviews and feedback across platforms (e.g. Google).
- Support local business networking or sponsorship opportunities to raise brand awareness.
- Maintain and improve administrative systems for better efficiency and service delivery.
- Ensure health and safety policies and procedures are adhered to.
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