Financial Navigator And Business Support

OverviewWe are looking for a Financial Navigator and Business Support person to join our team in our warm, friendly Redwood offices.

This is a permanent full-time dual role, assisting families to understand and access funding entitlements when a resident moves into aged care, and supporting business HR-related documentation requirements.The Financial Navigator Aspect Of The Role Includesadvising families on funding entitlements and subsidy application processesworking with accounts colleagues and facility managers to identify and resolve issues which could impact on timely paymentearly identification and resolution of obstacles relating to paymentsworking with debtors to resolve obstacles and implement payment plansreporting to management on outstanding balances, issues and solutionsThe Business Support Aspect Of The Role Includespreparing employment and visa documentation for new staffassisting with HR and visa processes where requiredmonitoring and reporting on recruitment and staff retentionsupporting the admin team with key tasks including using MYOB and Employment HeroDementia Care NZ is an innovative and forward-thinking aged care provider which has pioneered a number of ground-breaking approaches in aged and dementia care.Our vision is to create a warm and homely atmosphere where each person is supported to experience each moment richly.

Our vision is to accept all people with kindness and love.

To provide peace comfort and joy.

To be proactive, innovative and courageous.

To enrich each person, the community and the world.Kia tomo mai nga tangata katoa i runga i te atawhai me te aroha.

Kia whakaratongia te maungarongo, te ahurutanga me te koa.

Kia taunakitia te auahatanga me te kaha.

Hei whakangakohia te tangata, te hapori me te ao hoki.To Be Successful In This Role You Will HaveStrong analytical and problem-solving skillsExcellent time management and prioritisation skillsProven experience in accounting processes and debt managementAn understanding of the aged care subsidy system, related WINZ processes, and the EPOA and PPPR legal frameworksThe ability to be an effective team member, work autonomously and be outcome focusedA willingness to pick up the phone, engage positively with stakeholders, and negotiate solutionsProven written and verbal reporting and communication skillsConfidence and compassion to deal with sensitive conversations and ask hard questions when neededThe ability to build trust and respect with clientsDetermination, tenacity and the drive to identify and implement solutionsThis is a full-time permanent position within a supportive team environment.

On-the-job orientation to service values and systems will be provided to the successful applicant.If this sounds like you, please contact us today.

We would love to hear from you.Applicants for this position should have NZ residency or a valid NZ work permit.Please apply on-line, attaching an up-to-date CV.

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