Customer Service Representative

Connecting people and communities| Driving eCommerce | Moving New Zealand

Are you driven by being busy and helping others?

We're

looking for customer service superstars to join our head office team in

Favona

With an extensive network across New Zealand, Team Global Express gets things moving.

We're

on a journey to be the most sustainable

logistics

leader in New Zealand and are committed to winning our customers

trust through delivering operational excellence

As

an organisation that thrives on collaboration and creating shared clarity,

please note

this role is based onsite to foster close teamwork and effective communication.

About the role -

Mo

te

turanga

This is more than just a customer service job —

it's

your entry into the dynamic world of freight and

logistics

You'll

gain hands-on experience with our operations, systems, and customer base, making this the perfect launchpad for future roles in

areas such as sales, claims and operations.

Key

duties

include : Support our internal

and

external customers

via phone

email

and

live

chat.

Proactively look for ways to make things easier for our customers

Collaborate with internal teams

Deliver great outcomes

Resolve queries in

a timely

and professional manner

Deliver excellent results by achieving clear KPI targets

What will you bring?

Ou

ukenga

To succeed in this

role

you'll

need to have a great attitude, a willingness to learn and a passion for delivering great customer service.

Additionally, you will

bring

2+ years'

experience

in a similar rol

– call centre, reception, retail

Resilient and adaptable – able to work well under pressure

Great t

ime

management and

rganizational

kills

Excellent communication skills, both written and verbal

Experience working with various computer systems and applications

Demonstrable problem-solving skills

Experience with Salesforce would be beneficial.

Your Benefits -

ainga

You'll

be part of a team going places, building a legacy of best

practice

and working with people keen to draw on your

expertise

• . Plus,

you'll

be making a genuine difference, all while getting to have fun along the way with a great bunch of people.

Additionally,

you'll

get.

Free staff car parking.

Enjoy the convenience of our onsite cafeteria offering freshly prepared hot meals every day—subsidised to help you eat well and stay focused.

Access to our staff welfare trust will cover

80%

of your

medical bills up to $

Access to heavily discounted holiday homes across New Zealand.

A national commitment to

attaining

the highest standards in

Health, Safety, and Environment

HSE

through best practise.

How to apply

Me

pehea

te

tono

This is a phenomenal opportunity to join an awesome company and team so express your interest today

Team Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking.

All applicants must be legally entitled to work in New Zealand effective

immediately