Electronics Repair Technician

A successful applicant will : - Work well in a team - Must be able to work on a flexible Roster - Need to be a mature person who can handle responsibilities during shifts for store and staff independently - Show initiative to troubleshoot problems as they arise.

• Determining software and hardware requirements to provide solutions to problems
• Assessing damage and cost of repairs
• Ordering replacement parts as required
• Chip level Laptop and Mobile PCB Board repair
• Timely and Efficient repairs of Mobile phones  and electronic devices
• Test the parts to ensure they work properly and use diagnostic tools to assess computer systems
• Analyze information and recommend appropriate hardware to users.
• Service on site and in store  upgrade and maintain
• Downloading and installing appropriate software operating systems anti-virus and drivers
• Products associated paperwork and documentation
• Attend and assist the company's’ customers with their computer support needs in a timely and professional manner
• To build a strong relationship between the company its customer and staff and to build overall goodwill
• Assist customers to choose products providing information on quality characteristics of products warranties and maintenance.
• Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.
• Ensure when new stock arrives that it is of correct model design and quantity.
• Manage stock inventory to ensure that sufficient products are available and place orders with suppliers when necessary.
• Troubleshooting and performing diagnostics to repair mobile phones and computers.
• Deal with store level enquiries and complaints and monitor customer service.
• Check that all the products you sell are well displayed.
• Ensure that promotional plans are properly communicated to customers in the aim of soft selling.
• Suggest methods for improving the client base and expanding the business.
• Maintaining health and safety standards and procedures.

A successful applicant will :

Number of Vacancies : 3

Primary work location : Canterbury

Employment Type : Full-Time Permanent

Minimum 30 hours per week as per roster

Pay rate : $27.00 - $32.00 p / h