Cleaning Team Leader - Full Time - Waitomo

Cleaning Team Leader - Full Time - Waitomo

Join Our Team as a Cleaning Team Leader!

Working across the Discover Waitomo business at Waitomo Glowworm Caves and Black Water Rafting you will need to have a well-rounded understanding of our world-famous products on offer to our manuhiri (visitors).

Tourism Holdings Limited (thl) is the world's leading provider of holiday vehicles for rent and sale, operating under various brands across Australia, New Zealand, the USA, and the UK.

Our brands include maui, Apollo, Britz, Cheapa Camper, Hippie, Mighty rentals, and more.

We also design motorhomes through Action Manufacturing and create digital products via thl Digital.

About The Waitomo Glowworm Caves - Discover Waitomo :

Our core values that drive the business are Manaakitanga, Kaitiakitanga and Whanaungatanga - all of which are also measures of our care for our people and our place.

A great work environment in the tourism industry - where you'll spend your day surrounded by positive, passionate and multicultural people.

Part of Tourism Holdings Limited (thl) - NZ's premium tourism company operating iconic kiwi brands The Legendary Black Water Rafting Company and Waitomo Homestead.

Objective / Purpose :

Lead our cleaning team to maintain the resources administered or owned by Tourism Holdings Limited and Discover Waitomo in a clean and tidy manner at all times.

Ensure all public areas are clean and tidy during operating hours.

Scope :

Work closely with the Guide Manager and other cleaners within the services team to achieve a clean and tidy environment at all times.

Requirements : Key Criteria :

Current driver's license

First Aid qualification (Level 1) an advantage

Knowledge of Tikanga and Te Ao Maori an advantage

Ability to engage and relate to visitors from diverse cultures

Excellent personal presentation, professionalism, and interpretation skills

Full of energy and a team player

Available to work in a 7-day operation

Excellent verbal and written communication skills

Proven people leadership

Actively participate in the thl Health and Safety system

Set priorities and manage time effectively

Work diligently for your employer

Physical Requirements :

General level of overall fitness

Responsibilities :

Liaise with the Manager daily regarding current tasks and assist in planning future tasks.

Train all new staff and current staff as required.

Carry out regular spot checks on staff and record their progress.

Ensure that work policies and procedures are adhered to by staff.

Act as a communication conduit between management and staff.

Maintain and control the use of stock, equipment, and consumables.

Request the timely purchase of consumables, equipment, and materials.

Monitor and report absenteeism to the Manager.

Actively promote Health and Safety and report any breaches directly to the Manager.

Ensure that all staff wear appropriate PPE.

Check all equipment that requires replacement items as needed.

Report faulty equipment to the Manager within 12 hours of breakdown.

Ensure cleaning standards are met and maintained in all facilities and report shortcomings / faults to the Manager.

Monitor standards and compliance of work performed by team members.

Monitor and assist in planning for holiday work requirements (bi / annual cleaning work).

Perform other duties and work with members of other teams as required.

Be a part of a dynamic and supportive team.

Enjoy the unique and authentic experience of working at Waitomo Glowworm Caves.

Contribute to the local tourism economy.

Opportunities for personal and professional growth.

Our crew around the world are passionate about creating unforgettable journeys, and we celebrate their success through dedicated recognition programmes.

We offer a competitive salary and benefits package :

Want to go on a road trip with your friends and family?

We'll hand you the keys to your ride.

Want to go caving underground and abseiling down waterfalls?

We'll provide you with a wetsuit and some rope.

If you are passionate about maintaining a clean and tidy environment and have the skills and experience required, we would love to hear from you!

Apply now to join our team and make a difference!

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