Clinic Administrator

Introduction

Welcome to TBI Health, a New Zealand‑owned company and Te Tiriti partner dedicated to improving health equity for Māori and delivering care that meets the needs of our diverse communities. We pride ourselves on a supportive work environment that prioritises wellbeing, growth, and career development.

About TBI Health

TBI Health was founded in 2001 with the simple goal of helping people recover from pain, illness, and injury. Since partnering with Southern Cross in 2016, we’ve remained committed to providing clients with the right help at the right time, enabling them to get back on track and live meaningful lives.

Description

About The Mahi

Are you organised, people‑focused, and ready to be the welcoming face of our Rotorua clinic? We are seeking an enthusiastic Clinic Administrator to cover a maternity leave for a fixed‑term role that will commence in March 2026 and conclude on 26 February 2027.

You will be based at the Rotorua clinic, supporting the local clinical team and providing administrative assistance to the Taupo team. You will work closely with physiotherapists, occupational therapists, psychologists, and stay connected with our nationwide administration team.

Key Responsibilities

• Welcome and assist clients in person and over the phone
• Support clinicians with diary and schedule management
• Process payments, manage invoicing, and administer ACC, insurer, and third‑party contracts
• Purchase and manage clinic supplies

This fixed‑term role is ideally 28 hours per week, Monday to Friday, with flexibility for the right candidate and potential to expand hours as the clinics grow.

Benefits Of Joining TBI Health

Skills and Experiences

About You

Two years of administration experience is desirable but not essential. Knowledge of Gensolve would be an advantage. The ideal candidate will have a great attitude and provide excellent customer service.

To succeed in this role, you will have :

How To Apply

Applications close 2nd December 2025

Please submit your CV and cover letter via the online application portal – direct e‑mail applications will not be considered.

Contact

For further information, contact Awhina Diamond at

We welcome applications from a diverse range of candidates. If successful, you will have the opportunity to inform us of any cultural or other diversity needs.

Please note : Screening and interviews will begin before the closing date, and the role may be filled early. If this sounds like the opportunity you’ve been waiting for, get in touch as soon as possible!

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