Service Manager - Gastroenterology And National Bowel Screening Programme

Health New Zealand - Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

Reporting to the General Manager, the Service Manager - Gastroenterology and National Bowel Screening Programme will lead the strategic and operational delivery of these services across the district.

This role provides leadership to ensure high-quality, efficient, and safe care within available resources, while fostering collaboration between clinical, operational, and support teams.

The Service Manager will oversee service performance, financial and workforce planning, quality and risk management, and continuous improvement initiatives aligned with the organisation's vision, values, and commitment to equity.

Key responsibilities include the following :

• Lead and manage Gastroenterology and NBSP services to deliver safe, effective, and patient-focused care
• Partner with clinical and operational leaders to achieve service and performance goals
• Manage budgets, resource allocation, and financial performance, developing risk mitigation strategies as needed
• Oversee workforce planning, recruitment, development, and performance management
• Drive service improvement, innovation, and system-wide integration of processes
• Support strategic planning and lead key service development projects
• Promote Te Tiriti o Waitangi principles and equity in all aspects of service design and delivery

View position description.

About you

You are an experienced and strategic leader with a proven ability to manage complex health services and deliver high-quality, patient-centred outcomes.

Confident in both people and operational leadership, you bring strong financial acumen, excellent communication skills, and the ability to foster collaboration across multidisciplinary teams.

You thrive in dynamic environments, balancing strategic thinking with day-to-day management, and are committed to continuous improvement, innovation, and equity in healthcare delivery.

Key attributes and experience includes the following :

• Relevant tertiary qualification in health, business, or management (postgraduate desirable)
• Demonstrated leadership experience in a clinical or health service environment
• Proven ability to manage budgets, resources, and performance targets effectively
• Strong understanding of the New Zealand health and disability sector
• Skilled in relationship management and stakeholder engagement at all levels
• Strategic thinker with the ability to implement practical, sustainable solutions
• Committed to the principles of Te Tiriti o Waitangi and equitable health outcomes for Maori
• Adaptable, accountable, and motivated to lead teams through change and improvement

Working at Health New Zealand

Health New Zealand - Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.

We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.

How to apply

To apply please click 'apply now'.

All applications must be submitted through our online careers portal by Sunday, 23 November

If you have any questions about the role, please contact James Boyd

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

We only accept online applications.

Please apply via our website.