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Manager, Digital Motor Assessment

Manager, Digital Motor Assessment

Suncorp New ZealandWellington, Wellington, New Zealand
2 days ago
Job description

Overview

Suncorp is a place where you can make a difference in our customers’ lives through the work you do. We value being down-to-earth, open and outcomes-focused, with emphasis on what you do, not when and where you work, and how we positively impact the community.

Ready to Lead the Future of Digital Motor Assessments? We’re searching for a visionary Team Manager, Digital Motor Assessment to lead the move towards seamless, no-touch digital motor assessments that wow customers and streamline supplier processes. You’ll lead a high-performing team of digital motor assessors, coaching and inspiring them to hit targets on repair costs, speed and quality while delivering exceptional service for our customers and communities.

What You Will Do

  • Lead a high-performing team of digital motor assessors and coach them to achieve targets on repair costs, speed and quality
  • Drive the adoption of seamless, no-touch digital motor assessments
  • Partner with suppliers to deliver outstanding results and improve processes
  • Ensure exceptional service that gives customers peace of mind

What You Will Bring

  • Proven track record with 3+ years in operational management leading specialist teams
  • Experience driving business improvements in the insurance or financial services industry
  • A collaborative leader who partners with suppliers to achieve outstanding results
  • A people-first mindset with strong coaching and staff development skills
  • Sharp decision-maker who always puts the customer first
  • Bonus : Technical or trade qualifications
  • What We Offer

  • Competitive salary and discretionary annual bonus
  • Flexible leave of up to 4 days per year in addition to annual leave
  • Free life, salary continuance and trauma insurance cover
  • Discounts on Vero and Southern Cross medical insurance
  • $250 annually towards wellness activities
  • Ongoing learning and development opportunities
  • Positive, inclusive team environment with diversity and flexible work arrangements for work / life balance
  • About Suncorp New Zealand

    We’re proud to be part of the Suncorp Group family alongside trusted names in insurance across Australia and New Zealand. We work together to bring faster, simpler and better outcomes for our customers and corporate partners. We’re committed to strong, supportive partnerships and providing opportunities and support to help you thrive in your career with us. You’ll see the meaningful impact you can make for our customers and communities while advancing your own career.

    We believe we are strongest when our workforce reflects the communities in which we live and operate. We are committed to a diverse, accessible and inclusive culture, flexible work, career development and internal mobility, and building connected relationships with our team and customers.

    If you require more information or any support or adjustments to participate equitably in our recruitment process or workplace, please contact for a confidential conversation.

    If this role sounds like the perfect fit for you, apply online today.

    Diversity & Inclusion

    We are an equal opportunity employer and welcome applicants of all backgrounds. We encourage candidates with diverse experiences to apply.

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    Digital Manager • Wellington, Wellington, New Zealand