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HR Shared Services, (Learning & Development, Sponsorship)

HR Shared Services, (Learning & Development, Sponsorship)

People ProfilersQueenstown, Otago, New Zealand
1 day ago
Job description

Job Responsibilities

  • Oversee and supervise the L&D Operations team to ensure timely and accurate processing of backend support to L&D related matters such as supporting Cluster-wide common programmes registration, external learning and In Service Scholarship and Sponsorship administrations.
  • Monitor team performance to ensure service level agreements (SLAs) and key performance indicators (KPIs) are consistently met, with regular reviews and revisions as appropriate.
  • Liaise with internal and external stakeholders to ensure end-to-end course administration is executed in accordance with established SLAs and operational standards.
  • Build and foster partnerships with Centre of Excellence (CoE) Learning team and Institution Learning teams to enhance seamless end-to-end process delivery.
  • Drive process improvements within the team to enhance efficiency and effectiveness whilst ensuring compliance with relevant local employment regulations and company policies.

Job Requirements

  • Bachelor’s degree in HR, Business Administration or related field.
  • More than 5 years of HR experience. L&D administration experience preferred but not mandatory.
  • Strong interpersonal and communication skills to build strong relationships with stakeholders.
  • Supervisory experience is preferred.
  • Proficient in MS Office (Word, Excel, Powerpoint) and knowledge with SuccessFactor will be an advantage.
  • Self-driven, strong adaptability, meticulous and ability to prioritise work.

    • All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

    Kindly email your resume in a detailed Word format to

  • @peopleprofilers.com

    • People Profilers Pte Ltd

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    Learning Development • Queenstown, Otago, New Zealand