Assistant Banquet Manager

Join to apply for the Assistant Banquet Manager role at Hilton.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight.

From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

We are seeking a passionate and driven Assistant Banquet Manager to join our dynamic team.

In this role, you will support the Banquets Manager in delivering exceptional Conference & Events (C&E) experiences.

You'll lead a team of F&B professionals, ensuring seamless event execution, high service standards, and memorable guest experiences.

What will I be doing?

Leading and motivating the Banquets team to deliver exceptional service

Ensuring all events are executed according to client specifications and Hilton standards

Maintaining high standards in F&B presentation, timing and quality

Supervising banquets floor staff, setup teas, and liaising with AV contractors

Collaborating with departments such as Sales, Kitchen, Housekeeping, and Engineering

Managing stock levels, operating expenses, and departmental KPIs

Promoting a culture of up-selling and revenue generation

Ensuring compliance with Hilton brand standards, health and safety, and HR policies

Supporting recruitment, onboarding, training, and performance management of team members

Conducting regular team meetings and fostering a culture of continuous improvement

Maintaining a visible presence during events and peak periods to support the team and guests

Acting as an ambassador for Hilton, promoting our services and facilities

What are we looking for?

2-4 years of experience in a leadership role, preferably within a 4 or 5 star category hotel

Teritary qualification in Hospitality, Business, or a related field

Strong leadership, communication, and organisational skills

A hands-on, guest-focused approach with a passion for service excellence

Proficiency in Microsoft Office and familiarity with systems like Delphi, OnQ, etc.

Knowledge of Responsible Service of Alcohol (RSA or LCQ) practices

Ability to work under pressure and adapt to changing priorities

A collaborative mindset with a strong focus on team development

High attention to detail and proactive approach to problem-solving

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Auckland Hotel

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Banquets

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

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