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Patient Services Representative

Patient Services Representative

Weil Foot & Ankle InstituteLower Hutt, Wellington, New Zealand
1 day ago
Job description

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Description

1Foot 2 Foot is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation.

Position Summary

We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed.

Duties And Responsibilities

  • Greet patients
  • Check in patients and assist with individual concerns, as they arise
  • Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances
  • Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed
  • Other tasks, as assigned

Requirements

Qualifications / Education / Critical Skills

  • High school diploma or GED required
  • Minimum of 2 years in a healthcare position preferred
  • Good verbal and written communication skills
  • Basic knowledge of computers and office equipment
  • Patient-focused with the ability to work independently
  • Capability to adapt quickly and thrive in a fast-paced environment

    • Schedule

    Monday through Friday

    Benefits

  • Medical, Dental, and Vision Plans
  • HSA with Employer Contribution
  • FSA
  • Generous PTO Program
  • 401k with a 3% Match
  • Employee Assistance Program
  • Life and AD&D Insurance
  • Short-Term and Long-Term Disability

    • Physical Demands / Environmental Factors

    This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities. Weil Foot & Ankle Institute is an equal opportunity employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

  • While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear.
  • Specific vision abilities required include close vision, distance vision and depth perception.
  • Must be able to lift / carry up to 25 lbs.

    • Equal Employment Opportunity

    Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will discuss and identify the precise limitations and potential accommodations. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.

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    Service Representative • Lower Hutt, Wellington, New Zealand