Loss Prevention (Security) Officer - The Warehouse, Northlands (Casual)

Company Description

Ko wai mātou – Who we are. The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Job Description

The Warehouse, Northlands in Christchurch, New Zealand is seeking a vigilant and professional Loss Prevention (Security) Officer to join our team. In this crucial role, you will be responsible for maintaining a safe and secure environment for our customers and staff while preventing theft and minimising losses.

• Monitor store activities through regular patrols and surveillance systems to detect and prevent theft, fraud, and other security breaches
• Respond promptly and professionally to security incidents, emergencies, and customer service issues
• Conduct investigations into suspected theft or fraudulent activities
• Apprehend and detain shoplifters in accordance with company policies and legal requirements
• Collaborate with store management to implement and improve loss prevention strategies
• Maintain accurate records and prepare detailed incident reports
• Assist in training staff on security procedures and loss prevention techniques
• Ensure compliance with health and safety regulations
• Provide excellent customer service while maintaining a security presence

Please note this is a casual position with no set weekly hours.

Qualifications

What We Offer

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