Transport Coordinator

Join to apply for the Transport Coordinator role at Ministry of Education New ZealandHelp shape the future of EducationAbout this role | Mo tenei turangaSchool Transport supports equitable and excellent educational outcomes by enabling access to appropriate learning environments through safe, effective and efficient transport options.

The Transport Coordinator role supports this through the processing of applications and payments, provision of customer and relationship management, and provision of system support.Key Responsibilities : Assess and process Specialised School Transport Assistance (SESTA) applications, coordinate between schools, caregivers and transport providers when there has been an incident on a SESTA vehicle and provide advice to management on requests for exceptions.Assess and process Conveyance Allowance applications and provide advice to management on requests for exceptions.Deliver accurate and timely payments to caregivers, transport providers and schools.Provide high quality customer service and relationship management to stakeholders and customers (including caregivers, Transport Providers and schools).

Provide internal and external advice and support for Pokapu Waka Kura (School Transport ICT system).

Stay up to date with School Transport policy and processes to support good decision making and accurate advice to internal and external customers.About you | Mohou akeTo be successful in this role you will have the following : Experience in a complex organisationExperience in building relationships and partnerships to achieve shared outcomes.Risk assessment skills, political savvy and the ability to understand strategic implicationsDecision making and option analysisRelationship management skills, a high level of tact, diplomacy, resilience and patienceGood and proven oral and written communications, including the ability to present complex issues clearly and concisely.Experience in stakeholder communicationsSelf-managing and ability to work alone and within a teamConflict resolution and negotiation skillsSkilled with Microsoft office suite, in particular Excel, Word and Outlook.The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.What we offer : Salary range : $65,801 - $79,195 per annum + 3% kiwi saver.How to apply : If this opportunity interests you, please submit your cover letter and resume by using the 'apply' button.

In your cover letter we'd like to know about you, your values, or anything else you'd like to share.

We're keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.Contact : For further information, please contact David McIntosh (Manager Processing and Systems at

• close : Midnight – Friday, 10 October
• .We want our people to feel valued for their unique qualities and have a sense of belonging.

If you require assistance or adjustments to fully participate in the recruitment process, please let us know.

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