Customer Service And Logistics Coordinator

Customer Service and Logistics CoordinatorHibiscus Solutions distributes a wide variety of quality ingredients to a broad range of industries in New Zealand.

We pride ourselves in adding value to New Zealand manufacturers to help grow their businesses.

We're growing quickly and need more people.We're looking for a proactive, detail-oriented professional to join our team, full-time in a B2B customer service-focused position with logistics and operations support.The position is based in Auckland out of our modern Highbrook head office / warehouse.This is a great opportunity for someone who thrives on delivering excellent service, managing orders end-to-end, and keeping things running smoothly behind the scenes.Key Responsibilities : Provide friendly, professional service to our manufacturing customers across New Zealand via phone and emailManage the full order process – from receiving orders to final invoicingLiaise with suppliers and internal teams to coordinate stock and deliveriesMonitor order timelines, backorders and follow-upsSupport the sales team with costings, ETA updates and customer informationWhat You'll BringExperience in B2B customer service or logistics coordinationStrong admin and system skills e.g. order entry, CRM, ERP or inventory tools, Outlook, Word, ExcelConfident communicator who's great at following up and solving problemsDetail-focused and organisedExperience in ingredient distribution is an advantageWhy Join Us?

Supportive, friendly team environmentOpportunity to grow with a business that is growing and values people

#J-18808-Ljbffr