Key Account Executive - Bay of Plenty

Overview

KiwiRail, Tauranga, Bay of Plenty, New Zealand

Join to apply for the Key Account Executive – Bay of Plenty role at KiwiRail.

About us

At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly. Our mission, "Stronger Connections, Better New Zealand," highlights our dedication to sustainability and community well-being. Our people are our strength, and we foster a diverse, inclusive, and supportive workplace.

About the role

The Key Account Executive will drive revenue and business growth by developing and executing strategic sales and regional growth plans, with a focus on expanding rail freight services. You will build and nurture strong customer relationships, identify new market opportunities, and work cross-functionally to maximise regional performance. You will create and implement tailored regional strategies aligned with national objectives to enhance regional uptake of rail services.

You will also develop KPIs that reflect mutual value, drive yield and volume improvements, and increase KiwiRail’s presence across the assigned region. Active engagement with internal stakeholders is essential to align capability with customer requirements and budget targets.

Key responsibilities

• Regional Sales Strategy & Growth : develop and implement regional growth plans to increase rail freight market share; identify opportunities; use market intelligence to adjust services; collaborate with the wider sales team.
• Key Account & Relationship Management : maintain regular strategic contact with key stakeholders; ensure customer satisfaction and retention; manage multiple stakeholder levels within accounts; identify up-sell / cross-sell opportunities.
• Revenue & Pricing Management : ensure pricing supports cost recovery and regional competitiveness; monitor revenue targets and forecasts; reduce poor-quality service costs; explore value-added opportunities; ensure pricing compliance.
• Operational & Interdepartmental Collaboration : align service capability with customer demand; facilitate cross-team communication; resolve regional operational issues affecting satisfaction and delivery.
• Budget & Financial Responsibility : contribute to regional budgeting, forecasting, and financial planning; drive cost-reduction initiatives; monitor debtor management.
• Reporting & Insights : provide regional sales performance reports and customer insights; report on pipeline weekly; share market intelligence with leadership.

Skills and experience

What’s in it for you

Applications

Ready to make a difference? Applications close : 12 October 2025.

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