Learning Design Lead

OverviewAta whakaarohia to apopo | Imagine Tomorrow with UsAt Te Matapuna Fonterra, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future.

Imagine tomorrow with us, where your career can grow, and you can create positive change.He kupu mo matou | About usOur People and Culture team at Fonterra is at the forefront of a transformation, revolutionising service delivery for our employees worldwide.

With innovative thinking, advanced tech, and a firm commitment to customer service, we're unlocking new solutions and creating exciting career opportunities.

We're changing the game with people-centric solutions, and we're proud.

On-Site Facilities Supporting Inclusion : We are proud to offer on-site parental and prayer room facilities in our Auckland and Hamilton locations.

This reflects our commitment to fostering an inclusive and supportive work environment.

About the opportunityWe're building a new Capability Design team that helps people do their best work—by creating learning experiences that are practical, engaging, and drive real-world performance.As Learning Design Lead, you'll play a pivotal role in shaping the future of learning across the Co-op.

This senior position is responsible for ensuring the quality, consistency, and innovation of learning design across all projects.Reporting to the Head of Capability Design, you'll lead a team of learning designers—providing coaching, support, and professional development—while also contributing hands-on during the early phases of discovery and design.

You'll bring deep expertise in instructional design and blended learning, with the ability to guide others in both creative thinking and technical troubleshooting across most training formats, including digital.You'll also bring breadth—able to design learning across a wide range of topics, from technical role-based training to enterprise-wide programmes like onboarding and leadership.

This variety is core to the role, and we're looking for someone who can confidently flex across contexts and audiences.Beyond design, you'll take a strategic view—contributing to planning conversations, influencing senior stakeholders, and setting standards that lift the quality of learning across the organisation.

You'll also play a key role in enabling collaboration across cross-functional teams, helping establish the mechanisms and rhythms that make it work.

About youYou are an experienced learning design leader with a relevant qualification in learning design and a background working in large complex organisations or fast-paced L&D agencies.

You bring strong capability in instructional design, learning strategy, and experience design, with a clear focus on driving performance and behaviour change.You've led teams to create blended learning solutions that span face-to-face, digital, and on-the-job components, and you're confident working from discovery through to delivery.

You understand what makes effective learning and you're ready to raise the standard across the Co-op.

Our ValuesAt Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone - no matter your background, identify or experience.These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other.

Discover how your values align with ours by taking our Values Quiz here.

Our Commitment to YouWe care for our people globally.

Our comprehensive benefits support your well-being, development, and work-life balance : Fair and equitable payHealth and well-being programs (medical, mental health support)Professional development opportunitiesCareer growth supportWork-life balance options (flexible / hybrid working where possible)Parental leave supportEmployee recognitionSupport for community involvement and cultural connection

To learn more, visit Fonterra Careers

A Career of OpportunitiesAt Te Matapuna Fonterra, be inspired by purpose and guided by our principles and values.Create goodness for generations and make a global impact at a local level.As part of our Co-operative, be an everyday creator, imagining what Fonterra, dairy, and you can be here.

Join UsDoes this sound good to you?

Come join our whanau - bring your whole self, and let's solve for better together.You, me, us together, Tatou, tatou.

Together, we're shaping a future of inclusionInclusion is key to our Co-operative.

We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value potential and growth.

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