Housekeeping - Public Area Attendant

Posted Thursday, 19 December 2024 at 9 : 00 am

For those who dream bigger!

At the Hermitage, Aoraki / Mount Cook, our guests stay with us because of the unique location, amazing views, excellent service, and the one-off experiences we provide.

Our team members choose to work with us because of the extraordinary career opportunity it is to work in the national park while delivering memorable guest experiences.

Our team sees every aspect of the hospitality industry, gaining a unique experience that develops their career and can be transferred when they are ready for the next exciting adventure.

At the Hermitage Hotel, our Housekeeping team is key to ensuring the guest experience exceeds expectations, providing a clean and comfortable space for visitors after a day of exploring and taking in the views.

Public area attendants work at a fast pace with high attention to detail and passion for cleanliness to ensure every guest has a fantastic first impression every day.

Similarly, maintaining high standards in the public spaces of staff accommodation ensures staff have an inviting place to relax in their free time.

What you will be doing

Performing all housekeeping activities in a timely manner to ensure public areas in the hotel and staff accommodations are serviced according to hotel standards.

Supporting and meeting targets to ensure the hotel's public areas and services are always presented to a high standard.

Reporting maintenance requirements or issues to maintenance or escalating as needed.

Following company procedures and using the correct cleaning materials and equipment.

Working as part of a small team to ensure tasks are completed fully and information is communicated effectively to set the team up for success.

What you will bring to the role

Experience in housekeeping operations or commercial cleaning is preferred.

A valid New Zealand driver's license or legal equivalent is required; manual license preferred.

Flexibility to work rotating shifts, including weekends and public holidays, with days off during the week.

Excellent attention to detail.

Effective written and verbal communication skills.

A collaborative approach and willingness to assist others.

The role and benefits

This is a full-time, fixed-term position.

Pay rate of $25 per hour.

Free access to all activities offered by the Hermitage Hotel, along with generous discounts on food and beverages from day one.

Discounted hotel accommodation for friends and family.

Live in Aoraki / Mt Cook National Park with stunning surroundings and unparalleled views—a short, remarkable commute to work.

Opportunities for growth, development, and upskilling, including working in other departments to broaden your experience.

Accommodation at reasonable rent, including power and Wi-Fi.

At the Hermitage, Aoraki / Mount Cook Alpine Village, we offer more than just a place to work—we offer a career lifestyle experience.

If you love the outdoors, stunning mountains, being connected to nature, and experiencing changing seasons—from crisp snow to blue skies—then this role could be a perfect fit.

We would love to hear from you.

We are excited that you've read this far and are interested in working with us.

However, please note we are in a remote National Park with no shops, fast food outlets, or public transport.

If you can't live without these amenities, this role may not be suitable for you.

Before applying, learn more about the location, climate, accommodation, working with us, and explore the village via the Google Earth link.

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