Business Banking Manager

Business Manager - Business Banking

Whangarei or Auckland

Full time, Permanent

Mo te turanga | About the Role

Are you passionate about helping business customers thrive? Reporting to the Area Manager, we're looking for someone who genuinely enjoys connecting with people and consistently delivers outstanding service.

In this role, you'll support business customers with a range of needs—from home and business lending to equipment finance and credit cards. You'll also play a key role in customer retention by proactively reaching out based on needs-based leads. Working closely with internal teams across Westpac, you'll ensure our business customers receive the right support at the right time.

Na tau rourou | What You'll Bring

We're looking for someone who :

Is passionate about delivering exceptional service to business customers

Has a solid understanding of Credit Risk and experience in Credit Analysis

Brings proven experience in Business or Commercial Lending

Is eager to grow their knowledge of business lending and build a career in Business Banking

Communicates clearly and professionally—most interactions are via phone or email

Takes initiative, follows through on commitments, and is always keen to learn

A tertiary qualification in Finance or Accounting is preferred.

Westpac Hei Wahi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including :

4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best

Additional purchased leave options up to 4 weeks per year

Banking benefits, insurance discounts and superannuation scheme

Growth and development – we provide opportunities for development and promote internal mobility

Recognition - we recognise and reward our star performers

School holiday subsidy - help you balance work and family during school holiday

2 Volunteer days per year.

Ko matou tenei | Our Organisation

At Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we've been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we're lucky enough to have walk through our doors every day. The giant 'W' on our building doesn't just stand for Westpac – it says, double you. We're a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai inaianei! | Apply Now!

Apply today with your CV and Cover Letter.

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they'll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tatou, kaha ake tatou | Together Greater

Applications close : 7 November