Job Description
Join a Team That Makes a Difference Every Day Are you organised, detail-focused, have a passion for data entry and someone who loves keeping things running smoothly? Care on Call is looking for an enthusiastic and proactive Administration Superstar to join our friendly team in Lower Hutt, Wellington. This is a busy and varied full-time role where no two days are quite the same. You’ll provide valuable support to our Operations, Clinical and Management teams, helping us deliver quality care and support to people across New Zealand. Why Join Us? Full-time, Monday to Friday, 40 hours per week Friendly and supportive team Varied and interesting work Opportunities to learn and grow Make a genuine difference in people’s lives About Us Care on Call supports people in their own homes, working alongside clients referred by organisations such as ACC, hospitals, community services, the Ministry of Health and private funders. The support we provide is varied, from helping someone during a short-term recovery to supporting people with more complex or long-term care needs. We work closely with clients, families and whānau, nurses, healthcare professionals and funders to help ensure people receive the right support to live as safely and comfortably as possible in their own homes. We’re also part of a wider group of healthcare companies, including Care on Call, Florence Nightingale, Medcall and Care Direct. At the heart of everything we do is a simple principle: people come first. What You’ll Be Doing Triaging referrals and extensions and entering client information Supporting our Operations and Clinical teams with administration Data Capturing - attention to detail will be required Completing client quality assurance calls and gathering feedback Assisting with reporting, data management and accurate record keeping Supporting travel arrangements, events and special projects Helping with general office administration and day‑t‑day team needs What We’re Looking For Someone who is naturally organised, friendly, adaptable and approachable. Someone who enjoys administration / data capturing, take pride in getting the details right and be comfortable working in an environment where priorities can change throughout the day. Most importantly, being part of a team and understand that even the smallest administrative task can make a big difference to the people we support. Ideally, what we are looking for: 1–2 years’ administration experience Excellent organisation and attention to detail Great communication and customer service skills Confidence using Microsoft Office and organisational systems The ability to multitask and prioritise A positive, proactive and problem‑solving attitude The ability to work independently and as part of a team If you’re looking for a role with purpose, variety and a great team around you, we’d love to hear from you. You will need to have a current work visa / legal right to work in NZ. #J-18808-Ljbffr