RETAIL MANAGER
Job Description
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We are seeking for a Retail Manager at KS GROCER LIMITED T/A ARRAN DRIVE SUPERETTE located at Auckland, New Zealand. Our Retail Store Manager should be able to motivate personnel to perform according to their maximum capacity. This is a great opportunity to lead a dynamic, friendly retail team where excellence, success, and people are valued and rewarded. We are a busy running store where every day would be different to manage as Retail Store Manager.
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This is full-time, permanent employment with a minimum of 30 hours a week and an hourly rate of NZ$31-32/-hour.
You will be responsible for performing the following tasks to the highest standards: \n
· Developing and implementing effective marketing strategies to ensure business profitability.
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· Organise all store operations and allocate responsibilities to personnel.
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· Prepare and roll out weekly roasters for the staff members.
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· Supervise and guide staff towards maximum performance.
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· Recruiting, selecting, orienting, training, and motivating employees, conducting appraisals and performance reviews and organising/providing training when required.
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· Prepare and control the store budget for minimum expenditure and efficiency.
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· Setting pricing of the products inline to make optimum business profitability.
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· Ensuring administrative and audit processes are followed.
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· Monitor and maintain stock levels and coordinate with the buying department to ensure that they are up to date, especially during the festive season.
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· Maintain records of financial transactions C ensure there are no discrepancies between stock sold and cash received.
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· Making key decisions about stock control, product mix and pricing, including implementing a stock control system with discounting and clearance when required.
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· Design Promotional activities and coordinate with the digital marketing team to create advertisements and publish them on various digital platforms.
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· Coordinate with store assistants to ensure they accurately display promotional products and their pricing.
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· Address complaints from in-store and online customers to maintain the store's reputation and offer them the best solution possible.
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· Offer special offers and other facilities such as on-time delivery to the B2B Customers.
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· Deliveries are dispatched accurately and within the given timeframe for all online customers.
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· Encourage customers to share their feedback on our digital platform, which helps us to improve.
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· Analyse sales revenue and make forecasts.
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· Ensure the store fulfils all legal health and safety guidelines.
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· Inspect the areas in the store and resolve any issues that might arise.
Our ideal candidates will have : \n
· A Minimum Diploma Level of Qualification is required to work for the role of Retail Manager
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· However, 2-3 Years of relevant work experience can substitute the qualification
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· Basic communication and computer skills
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· Strong interpersonal abilities with organisational and leadership skills
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· Possess a passion for the retail industry and a willingness to make a difference daily.
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· Possess a high level of business acumen and ability to work independently.
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· Must not have any criminal convictions
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· Great team player with team bonding skills
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· Available to work on weekends and public holidays.
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· Able to start early and finish late shifts when required.
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If this sounds like something you will enjoy and excel at, please APPLY NOW!