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Customer Service Representative - BNT Hawera

Customer Service Representative - BNT Hawera

TaranakiHawera, Taranaki, New Zealand
2 days ago
Job description

If you have great customer service skills, a full NZ license, and a passion for car parts, we have the job for you!

What the role involves

  • Serving trade customers at the counter and over the phone
  • Helping customers find the right vehicle parts and solutions
  • Picking, packing, and processing customer orders accurately
  • Spotting opportunities to upsell or recommend related products
  • Building strong relationships with our loyal customer base

What you’ll bring

  • Customer service experience (automotive or trade industry experience is a big plus)
  • Computer skills are a must (basic Excel skills are advantageous)
  • A genuine interest in cars or parts
  • Strong communication skills and a positive, can‑do attitude
  • Ability to work in a fast‑paced environment and keep things accurate
  • A team‑first approach – everyone pitches in here!

    • Why join BNT?

  • Your birthday off every year
  • A paid volunteer day annually
  • Free breakfast every morning
  • Competitive salary + incentives for results
  • Exceptional discounts on our products
  • A flat structure where you’ll work alongside senior leaders
  • Career growth opportunities with our parent company, Bapcor, which operates across NZ, Australia, and Southeast Asia

    • This is a full‑time role, Monday to Friday (8 am – 5 pm) with alternate Saturday mornings.

    About Bapcor

    Bapcor Limited is Asia Pacific’s leading provider of vehicle parts, accessories, equipment, service, and solutions. Our New Zealand businesses operate across Trade, Service, and Specialist Wholesale, including BNT, Autolign, Truck & Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors.

    All candidates must have NZ residency or a valid NZ work visa. No agencies please – we will not accept unsolicited resumes from any source other than directly from a candidate. Applicants for this position should have NZ residency or a valid NZ work visa.

    Apply now for this role or get more information by contacting HR.

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    Customer Service Representative • Hawera, Taranaki, New Zealand