Rooms Division Manager

Rooms Division Manager

As the Rooms Division Manager, you will ensure the seamless operation of the Front Office and Housekeeping departments, all geared toward achieving exceptional guest satisfaction. Your collaborative partnership with the General Manager will be instrumental in driving revenue growth.

Location

Peppers Beacon, 34 Lake Esplanade, Queenstown 9300, New Zealand

Pay rate

NZD$36.00 - $37.00 hourly

Contract

Permanent Full-Time

Hours

30-48 hours weekly

Qualifications

ANZSCO Skill Level 2 - Diploma or 3 years of relevant experience

Primary Responsibilities

• Champion exceptional customer service standards, ensuring that guests' needs are met promptly and effectively
• Provide support and guidance to Department Heads (where applicable) to enhance the effective management of all team members
• Cultivate an environment of open communication and operational efficiency among departments to ensure the overall financial success of the property
• Maintain a forward-thinking business perspective, actively seeking opportunities to expand and retain owner and guest business within the property
• Lead by example by consistently delivering passionate, knowledgeable, and friendly service to both external and internal guests
• Address issues and challenges proactively, finding innovative solutions to ensure a seamless guest experience
• Coach and mentor team members for their career growth, while leveraging networking and learning opportunities for your own development

Skills And Experience

Accor Benefits

300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

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