ICT Field Service Technician

Mō te Tūranga | About the Role

Our ICT Field Services Technicians are constantly on the go, either onsite in the casino assisting with moving gaming machines, in the restaurants and hotels troubleshooting or working with our corporate staff to set up events or help out with technical issues that can’t be handled over the phone.

Using your enthusiastic, proactive and approachable nature, you will display top‑notch customer service by always driving yourself to find an appropriate solution as quickly as possible and you will enjoy working with a team of hardworking professionals.

Mōu | About You

You will be someone who will take ownership for providing all aspects of technical support to end users ensuring maximum availability of all IT systems. You will have experience dealing with IT‑related incidents, requests and project‑related tasks and be able to work on a rostered basis. Strong communication skills are extremely important in this role so you require proven experience communicating with key stakeholders.

Ngā painga | Benefits

• A supportive and diverse company culture
• Work with people who care, are driven and energetic
• Medical insurance
• $2.50 cooked meals in our staff cafeteria
• Heavily discounted staff car parking and dry cleaning
• Career progression
• Discounts at our outlets
• Free trips for you plus one as many times as you like up the Sky Tower

You’ll get to be a key part of our fun team who work hard for our employees and the business. As an employer, we actively encourage your career development and expect our leaders to play a big part in developing their teams.

If you feel that this role sounds like you and you have the required skills, please apply online.

At SkyCity, our career opportunities are as diverse as our workforce. We don’t just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We’re here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity’s culture of customer care.

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