Sales Operation Analyst

Job Description

Connecting people and communities| Driving eCommerce | Moving New Zealand Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across New Zealand from Kaitaia to Invercargill. We're looking for a Sales Operations Analyst to provide the reporting; systems support and analytical insights that enable our Sales team to perform at their best. About the role - Mō te tūranga You’ll play a key role in supporting the reporting, systems and processes that underpin our Commercial function. You’ll be responsible for delivering accurate sales and customer insights, maintaining CRM and reporting integrity, and supporting forecasting, tender and customer performance activities that enable effective commercial decision‑making. Key responsibilities: Produce and analyse pipeline, forecasting and sales performance reporting. Maintain CRM data integrity and reporting accuracy. Support revenue forecasting and commercial planning activities. Develop and maintain dashboards, reports and Salesforce enhancements. Coordinate tender submissions and supporting documentation. Deliver customer reporting and support Quarterly Business Reviews. Identify opportunities to improve reporting, systems and sales processes. What will you bring? – Ōu Pūkenga? Advanced Excel and PowerBI reporting and analytical capability Experience working with CRM platforms, ideally Salesforce Ability to interpret data and translate it into meaningful business insights. Strong attention to detail and commitment to data accuracy. Well-developed stakeholder management and communication skills. A continuous improvement mindset and ability to identify process efficiencies. Your Benefits - Ō Painga Free staff car parking. Enjoy the convenience of our onsite cafeteria offering freshly prepared hot meals every day—subsidised to help you eat well and stay focused. Access to our staff welfare trust will cover 80% of your medical bills up to $1500 per year. Access to heavily discounted holiday homes across New Zealand. As an organisation that thrives on collaboration and creating shared clarity, please note we are onsite first but can flex when we need to. Team Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking. Applicants must be eligible to work in NZ effective immediately. Please note we will only communicate with candidates via approved recruitment channels. Connecting people and communities| Driving eCommerce | Moving Australia & New Zealand With an unrivalled and expansive network, Team Global Express builds unique, innovative, and tailored transport and logistics solutions to connect people, communities, and businesses across Australia and New Zealand. Backed by Allegro Funds, Australia’s most awarded and largest transformation and turnaround private equity firm, we’re looking to the future and working towards new and exciting ways to put our customers’ businesses at the heart of ours. #J-18808-Ljbffr