Strategic Account Manager

Job Description

Lead the enterprise relationship with a significant dairy client Develop, maintain and execute a multi-year strategic account plan Establish and maintain an executive engagement model with relationship mapping, governance cadence and stakeholder plans Identify, qualify, prioritise and progress high-impact strategic and commercial opportunities Expand share of wallet across the client's sites, functions and regions Build value-based business cases connecting solutions to measurable client outcomes Provide commercial leadership through opportunity governance, pipeline management, forecast accuracy, account reviews and risk management Coordinate cross-functional sales, services, software, consulting, lifecycle, engineering, partner, commercial, support and executive resources Engage in strategic planning, manufacturing, engineering, digital and capital investment cycles Advise on innovation and global food and beverage manufacturing best practices Strengthen collaboration across product groups, business units, regional teams, global account resources and executive leadership Model executive presence, strategic thinking, ethical conduct, enterprise collaboration, client focus and leadership without direct authority Requirements Minimum 10 years' experience in industrial automation, manufacturing technology, software, lifecycle services, consulting, engineering, digital transformation, or enterprise sales environments Experience leading strategic or enterprise-level accounts within complex, multi-site organisations in food, beverage, dairy, manufacturing, process, or infrastructure sectors Demonstrated ability to understand and validate client challenges, build relationships with senior stakeholders, and operate credibly with C-suite, operational, engineering, digital, procurement and technology leaders Commercial leadership capability, including account planning, value selling, opportunity qualification, pipeline management, forecast discipline, negotiation, and governance of complex opportunities Ability to develop value-based business cases, quantify measurable outcomes, and link Rockwell Automation capabilities to client objectives, investment priorities and key performance indicators Experience leading strategic or enterprise account relationships with complex, multi-site manufacturers Experience working with a major dairy client or other multinational food and beverage, dairy, process or manufacturing clients Demonstrated exposure to industrial automation, operational technology, industrial software, MES/MOM, cybersecurity, lifecycle services, consulting or digital transformation programmes Knowledge of dairy manufacturing, food safety, regulated production environments, supply chain operations, sustainability programmes and capital project investment cycles Experience influencing outcomes across cross-functional, regional and global teams within a complex matrixed organisation Bachelor's degree in Engineering, Automation, Business, Information Technology, Manufacturing or a related discipline is preferred; equivalent experience may also be considered Core Competencies Demonstrates expertise in leading strategic account relationships within complex, multi-site organizations, particularly in the dairy and food manufacturing sectors. Proficient in developing value-based business cases, managing pipelines, and executing strategic account plans to achieve measurable client outcomes. Highest-signal resume keywords Strategic Account Management Commercial Leadership Value-Based Business Case Development Industrial Automation Expertise Cross-Functional Collaboration ATS Optimization Keywords Hard Skills Account Planning Opportunity Qualification Pipeline Management Forecast Discipline Negotiation Digital Transformation Manufacturing Technology Operational Technology MES/MOM Cybersecurity Soft Skills Strategic Thinking Client Focus Leadership Without Direct Authority Relationship Building Executive Presence Industry Keywords Dairy Manufacturing Food Safety Regulated Production Environments Supply Chain Operations Sustainability Programmes Capital Project Investment Cycles Complex Matrixed Organisation Lifecycle Services Consulting Enterprise Sales #J-18808-Ljbffr