Patient Experience Team Leader - The Doctors Te Whare Hapara

Job Description

Patient Experience Team Leader - The Doctors Te Whare Hapara Patient Experience Team Lead - The DoctorsTe Whare Hapara Exceptional Opportunity Awaits to become a valued Patient Experience/ Reception Team Lead and join our dynamic team! Join us in a pivotal role, blending compassion and organization to positively impact patient care. Dedicated and supportive reception team Discover excellent perks and growth opportunities at The Doctors Join us at The Doctors Te Whare Hapara! The Doctors Medical Centres is New Zealand's largest network of GPs and primary healthcare providers, trusted by over 400,000 Kiwis. With more than 65 medical centres across the country, we make it easy to access personalised care - when and where it is needed most. What we can offer you! - Opportunities for career advancement and growth Supportive and dynamic work environment Access to training and professional development programs Various discounts at retail and service providers - Including discounted Health Insurance and Gym Memberships. This is a permanent part time position working 24 hours per week across Monday to Friday. About the role Your responsibilities involve leadership, reception management, ensuring patient services meet standards, creating a safe environment, overseeing reception recruitment, and team development. This role is unique as its two-fold. You will also play a key role in creating a great clinic culture and organising activities or events that help keep our team spirit high. You will bring to the role: Prior experience in Management or administration work in a GP practice. Exceptional Leadership skills/ experience is desirable Be positive, honest, reliable and self motivated. Be able to work independently and in a team. Have strong interpersonal communication skills. Passionate about patient care and customer service Working knowledge of MedTech Evolution our Practice Management system. Be computer literate with MS Word and Excel. Able to problem solve, stay calm and deescalate situations Ability to bring people together and motivate them Applicants for this position should have NZ residency or a valid NZ work permit. #J-18808-Ljbffr