General Manager

Oaks Queenstown Club Suites is looking for an experienced and driven General Manager to lead the exciting reopening of this iconic property following a significant refurbishment.

This is a rare opportunity for a passionate hospitality leader to shape the next chapter of the hotels journey. As General Manager you will oversee the successful relaunch of the property re-establish its market presence build a high-performing team culture and drive exceptional guest experiences from day one.

You will take full accountability for the hotels operational performance financial success team engagement and long-term growth strategy. This highly visible leadership role requires a hands-on operator who thrives in dynamic environments and is excited by the opportunity to lead a property through a new phase of growth and success.

Key Responsibilities Include:

• Lead the successful reopening and ongoing operation of the property ensuring a seamless guest and team experience.
• Overseeing all daily operations of the property ensuring high standards of presentation service and financial performance
• Developing and implementing strategic revenue plans for the business
• Managing and mentoring department heads including F&B Housekeeping and Front Office.
• Building strong relationships with key stakeholders including Body Corporate Strata Managers and local business partners
• Ensuring full compliance with WHS licensing and caretaking obligations
• Identifying key areas for improvement across the business and developing strategic procedures for improvement
• Managing leading and motivating staff to ensure a high-performing team culture is maintained

Further Details:

• Ideal start date: October 2026

Qualifications :

To be successful in this role you will have:

• Proven experience as a General Manager or senior operational leader within a hotel resort or serviced apartment environment.
• Demonstrated success leading hotel openings reopenings refurbishments or significant business transformation projects will be highly regarded.
• Strong understanding of Body Corporate and strata management obligations and stakeholder relationships (highly desirable)
• Tertiary qualifications in Hospitality or Business Management
• Knowledge of the hospitality market is highly desirable.
• Strong financial and commercial acumen with a successful track record in budgeting forecasting and revenue optimisation
• A passion for people leadership team development and operational success
• Excellent communication and stakeholder engagement skills
• A guest-first mindset with the energy professionalism and drive to lead a flagship regional hotel

Additional Information :

At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.

Currently we are only accepting applications from candidates who have working rights within New Zealand.

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1