Customer Service Officer - Auckland Airport 09032026

Join our Auckland International Airport team. Your can-do attitude and friendly, outgoing nature are what we're looking for

Before you apply, are you:

Energetic: You can tackle any situation with enthusiasm and determination.

Enthusiastic: You're highly motived and naturally enthusiastic about what you do and that's reflected in the way you behave and talk.

Empathetic: You are friendly, personable and a team player. You genuinely care about providing exceptional service to our customers, clients and staff members.

Our Customer Service Officers are the key to our success by making parking a welcome part of our customer's journey. We offer a safe, friendly and inclusive workplace and we reward, recognise and promote our people based on behaviours that demonstrate our values and deliver exceptional customer service.

We need customer service team members to work frontline at Auckland Airport in our forecourt and carpark teams. We are looking for people who want to make a difference to visitors to Auckland Airport and be the face of New Zealand. Has the ability to work outdoors as this is an outdoors-based role. We work in a dynamic 24/7 work environment and operate on the following shift rosters:

4am or 5am start through to 2pm or 3pm finish
2pm or 3pm start through to 1am or 3am finish

We also have some part time hours available

At Secure, we are committed to building an inclusive workplace where Maori and Pasifika peoples are welcomed, respected, and supported. Through our Diversity and Inclusion initiatives , we focus on creating fair opportunities and an accessible recruitment process. We strongly encourage Maori and Pasifika peoples to apply.

Apply now to get your career started!