National Clinical Lead - Pain Management

National Clinical Lead - Pain Management

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We are Proactive Rehab, a nationwide healthcare provider delivering quality client care and outcomes, with an end-to-end spectrum of services and innovated health solutions. Since we were founded in 1999, we have grown to more than 35 locations sited throughout New Zealand, from the top of the North Island to the bottom of the South Island. We use the Four Corners of Health™ to deliver a truly holistic approach to Transformative Rehabilitation. This identifies and delivers the best pathway to wellbeing tailored specifically to our clients, so they enjoy the freedom to participate fully and live successfully.

We are passionate about delivering quality client care and outcomes, with an end-to-end spectrum of services and innovated health solutions. Our multi-disciplinary team includes very experienced physiotherapist, psychologists, doctors and vocational consultants, some with up to 40 years' experience within their fields, all of whom are keen to pass on knowledge and help train the upcoming generation of clinicians. We have developed a number of wellness programs that both you and your clients will love.

We pride ourselves on being an employer of choice, building a great culture, offering our staff a long term and stable environment to work in and competitive benefits. Additionally, as part of our Proactive you can trust in having a passionate and supportive management team who put their staff and clients first.

The Opportunity

We are happy for this role to be based anywhere in New Zealand. The role can be based in Auckland, Waikato, Bay of Plenty, Hawkes Bay, Manawatu, Wellington, Canterbury or Otago at one of our Proactive sites.

We are looking for an experienced and driven Senior Allied Health professional to lead our Pain Management service.

The National Clinical Lead is a role held alongside a senior allied health role within Proactive.

Key Responsibilities

The role is responsible for providing clinical services across services and contracts to deliver agreed individual and business objectives.

Provide professional and clinical leadership, to drive quality and clinical effectiveness within their service.

Support a clear understanding of ACC contractual requirements within the Pain Management Portfolio and ensure all contractual obligations are met effectively and efficiently by clinical staff.

Work alongside the National Pain Management Portfolio Lead, GM, quality team and systems improvement team relating to operational guidelines, training materials and reporting metrics.

Act as a resource for others across Proactive where there are technical and clinical contract queries to ensure conformance and consistency across Proactive.

Assist in preparing reports for funders (peer reviewed by GM and quality) as required.

Support and deliver on Proactive’s Pain Management strategic plan and vision, with performance measures and deliverables set annually.

Drive business growth by supporting referral volumes and the ability to grow the service.

Support the delivery of a culture of clinical excellence and continuous improvement whilst maintaining contractual compliance.

Contribute to changes in processes that are simplified to ensure excellence in quality and outcomes.

Monitor service delivery to identify performance trends and areas for quality and efficiency improvement.

Coordinate and deliver service provider training, coaching and mentoring in Pain Management practice and ACC service.

Quality control, benchmarking and direction to regions.

Work with partners (eg ABI, AIM, Smart Rehab, researchers, ACC, GPs) to support opportunities to raise Proactive profile and reputation in Pain Management Service Delivery.

Facilitate and assure compliance to efficient, best practice operating procedures by service providers.

Maintain up to date resources to ensure delivery of best practice.

Benefits

Pay band for this role will depend on your experience.

Additional annual leave – will increase yearly up to 5 weeks after 5 years' service.

EAP services.

Full cost of APC.

Opportunity to expand your skill set and to progress your career.

If you’re looking for an employer with a modern, cutting-edge approach to holistic rehab, then get in touch!

Application

Please send your CV and Cover letter explaining why you would be a good fit for the role before 17 October 2025.

Questions that will be asked include :

• How many years' experience do you have in a quality control (QC) role?
• How many years' experience do you have as a Portfolio Lead?
• Which of the following statements best describes your right to work in New Zealand?
• How many years' experience do you have as a physiotherapist?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?
• How many years' experience do you have as an occupational therapist?

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