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Contingent Staff (Temporary), SCALE (Academic Programmes Office)

Contingent Staff (Temporary), SCALE (Academic Programmes Office)

National University of SingaporeQueenstown, Otago, New Zealand
1 day ago
Job description

Academic Programmes Officer – Academic Programmes Office

National University of Singapore – Queenstown

The School of Continuing and Lifelong Education (SCALE) offers programmes that support working adults, companies and youth with world‑class continuing education.

Key Duties & Responsibilities

  • Support application and admissions processing for undergraduate, professional / continuing education programmes and modular / stackable courses.
  • Maintain and update a knowledge base / FAQs to provide consistent guidance on admissions, enrolment, funding, schedules and credential pathways.
  • Provide end‑to‑end support for APO‑related events, including event logistics.
  • Draft learner notices and Electronic Direct Mailers (EDMs).
  • Serve as frontline contact for prospective and current learners via emails, walk‑ins and phone.
  • Undertake other duties as assigned.

Qualifications

  • Minimum GCE ‘O’ Levels or equivalent.
  • Strong interpersonal skills, good verbal and written communication, positive work attitude.
  • Demonstrated ability to provide good customer service.
  • IT savvy with proficiency in MS Office.
  • Strong organisational skills and ability to manage multiple tasks and prioritise workload.
  • Collaborative team player, meticulous, thrives in fast‑paced environment.
  • Able to commit to the entire duration of the assignment.
  • Any relevant work experience in customer service, administration, or similar field advantageous.

    • More Information

    Location : Kent Ridge Campus

    Organization : School of Continuing and Lifelong Education

    Department : Academic Programmes Office

    Employee Referral Eligible : No

    Job Requisition ID : 30584

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    Staff Scale Academic • Queenstown, Otago, New Zealand