Te Tari o te Tumu Tuarua Akoranga | Office of the DVC Academic
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand
Āu Mahi | What You Will Do
As the Grievance Coordinator, you will provide expert advice and administrative support for academic grievances, appeals, complaints, and misconduct matters. You'll guide students and staff through processes for resolving concerns, ensuring fairness, consistency, and timeliness. Working closely with Proctors, the Chair of the Misconduct Committee, and academic governance staff, you'll manage case documentation, coordinate hearings, and contribute to the development of policies and procedures that uphold academic integrity and student wellbeing.
Mōu | Who You Are
You will have a minimum of three years' relevant experience in the tertiary education or related sector and demonstrate the ability to manage complex cases with fairness, empathy, and sound judgement.
You will also bring :
Mahi Ngātahi | Who You Will Work With
The Deputy Vice-Chancellor (Academic)'s Office supports and provides overarching vision and leadership in the core academic mission of the University. As a team, we work collaboratively and are skilled in creative thinking. The Academic Quality team oversees academic regulations, policy, programme approvals, academic processes, quality assurance, and the Erskine Programme. The Records team oversees the academic requirements of graduation, the ordering of transcripts and letters and all aspects of the special considerations process.
Ngā Painga o UC | Why UC
Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study.
We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.
The closing date for this position is : 19 October 2025 (midnight, NZ time)
Please note, applications will be reviewed as they are received, and interviews may take place before the close date.
Pēhea te tono mai | How You Apply
Applications for this position must be submitted via our careers website and should include a cover letter and resume.
Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to
You must have Aotearoa New Zealand or Australian citizenship / permanent residency or hold a valid NZ work visa to be considered for this role.
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Coordinator • Christchurch, Canterbury, New Zealand