Health Care Assistant

The Heron Medical Practice is seeking a Health Care Assistant to join our team on a permanent basis.

The role is for

• hours per week, with the option to discuss.If youre looking to be part of a friendly and progressive practice and want a fulfilling career opportunity, we would love to hear from you.Interviews will be held on Tuesday, 4th November
• .Main duties of the jobAs a Health Care Assistant at The Heron Medical Practice, you will play a vital role in providing hands-on care to our patients.We are seeking a well-rounded HCA with experience in blood collection, diabetic foot checks, wound care, patient health assessments, and maintaining accurate patient records.

You will also support general clinical and administrative duties as required.Additionally, you will have the opportunity to enroll in future courses to support your career growth and personal development.About usThe Heron Medical Practice is a 7-partner general medical practice serving a diverse patient population in Herne Bay and Hersden.Our team is passionate about delivering high-quality care to our patients while maintaining a strong commitment to professionalism.

We pride ourselves on fostering a collaborative work environment with excellent team spirit.We have a dedicated team of allied health professionals, including a Practice Pharmacist, Community Pharmacist, Paramedic, Practice Nurses, and Health Care Assistants.The Practice prides themselves on holding numerous accreditations to look after our employees.

We have been awarded GOLD for investing in our people and hold a PLATINUM award for being a 'green' practice in Kent.SafeguardingThe practice ensures that all staff are trained to respond promptly to any safeguarding concerns, helping to keep patients safe from harm.Job responsibilitiesCore Responsibilities of the Health Care AssistantPlease note that, occasionally, additional tasks may be required depending on workload and staffing levels.Provide routine clinical care to patients in line with practice policies and protocolsDeliver wound care to patientsConduct spirometry testsRecord ECGsProcess and manage laboratory samples requested by GPs and NursesClear and re-stock consulting roomsAssist in the assessment and monitoring of patients health and well-beingUndertake specific clinical activities for named patients as delegated and trainedHelp raise awareness of health and well-being and promote healthy lifestylesMaintain accurate clinical records in compliance with relevant legislationEnsure effective use of read codesChaperone patients when necessaryAssist GPs with minor surgery as requiredSupport ophthalmology clinicsAid the team in handling clinical emergenciesRecognize and refer patients presenting with mental health needsSupport patients in the use of prescribed or over-the-counter medicines (within own scope of practice)Deliver opportunistic health promotion where appropriatePerson SpecificationSkillsExcellent communication skills (written and oral)Clear, polite telephone mannerCompetent in the use of Office and OutlookEffective time management (Planning & Organising)Ability to work as a team member and autonomouslyGood interpersonal skillsProblem solving & analytical skillsAbility to follow clinical policy and procedureExperience with audit and able to lead audit programmesExperience with clinical risk managementQualificationsThe Care Certificate (or equivalent level 3 qualification)KASPACClinical Knowledge and SkillsWound Care / Removal of sutures & staplesECGsVenepunctureNew patient medicalsChaperone procedureUnderstands the importance of evidence based practiceAbility to record accurate clinical notesAbility to work within own scope of practice and understanding when to refer to GPsKnowledge of health promotion strategiesUnderstands the requirement for PSDs and associated policyKnowledge of public health issues in the local areaAwareness of issues within the wider health arenaExperienceExperience of working in a primary care environmentExperience of working as a HCAOther requirementsFlexibility to work outside of core office hoursOccupational Health ClearanceNMC registrationPersonal QualitiesPolite and confidentFlexible and cooperativeMotivated, forward thinkerProblem solver with the ability to process information accurately and effectively, interpreting data as requiredHigh levels of integrity and loyaltySensitive and empathetic in distressing situationsAbility to work under pressure / in stressful situationsEffectively able to communicate and understand the needs of the patientCommitment to ongoing professional developmentPunctual and committed to supporting the team effortDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order)

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