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Trade Sales Supervisor - North Shore
Trade Sales Supervisor - North ShorePlumbing World • Auckland, Auckland, New Zealand
Trade Sales Supervisor - North Shore

Trade Sales Supervisor - North Shore

Plumbing World • Auckland, Auckland, New Zealand
4 days ago
Job description

Trade Sales Supervisor - North Shore role at Plumbing World

Join Plumbing World as a Trade Sales Supervisor at our North Shore branch. This hands‑on position requires a dedicated leader who thrives in a fast‑paced trade environment and delivers exceptional service to our trade customers.

About Plumbing World

Plumbing World is a true New Zealand success story that continues to grow and is owned by real Kiwi plumbers. With 60 years in the industry, Plumbing World is proud to deliver great service and guidance in creating beautiful and functional spaces. Our people matter to us, and Plumbing World is devoted to supporting and encouraging our employees to prosper in a diverse and inclusive workforce. We want you to be a part of our Kiwi success.

Key Responsibilities

  • Oversee the efficient day‑to‑day running of the trade area.
  • Lead from the front with exceptional customer service and sales ability.
  • Assist the Branch Manager in supervising and developing the trade team.
  • Prioritise and coordinate daily team schedules to ensure key projects are completed on time.
  • Handle customer queries and provide tailored product and delivery solutions.
  • Build and maintain strong relationships with trade clients and team members.
  • Monitor and report stock issues to the Branch Inventory Controller.
  • Maintain high standards of health and safety within the branch.

What We’re Looking For

  • Previous experience in team leadership or supervision, preferably in the trade / building / construction industry.
  • Knowledge of plumbing products and the industry is advantageous but not essential.
  • A proactive and positive attitude – we value the right mindset over experience.
  • A customer‑focused approach with strong communication skills.
  • Ability to think on your feet and problem‑solve in a fast‑paced environment.
  • Reliable, organised, and self‑motivated.
  • What can we offer you?

  • Medical Insurance
  • Career Progression
  • Your birthday off paid
  • Leadership programmes
  • Apprenticeship retail programmes
  • Training on the job – learn as you grow
  • Supplier product training
  • Branch BBQ’s
  • Inclusion + Diversity

    Research shows that some individuals, particularly women and under‑represented groups, are less likely to apply for jobs unless they meet every single criterion. If you don't think your experience perfectly aligns, or you don't tick all the boxes, please don't rule yourself out! Plumbing World is committed to hiring a diverse team and we encourage individuals of all backgrounds and abilities to apply.

    In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience. If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs. Please provide details in your cover letter of any accommodations needed.

    Why Plumbing World?

  • Work for a 100% Kiwi‑owned business with strong values and a supportive culture.
  • Ongoing training and development opportunities.
  • Be part of a tight‑knit team who are passionate about what they do.
  • Opportunities to grow within the business.
  • Full hands‑on support from your manager
  • Seniority level

  • Mid‑Senior level
  • Employment type

  • Full‑time
  • Job function

  • Sales and Business Development
  • Industries

  • Retail
  • The successful applicant will be required to pass a pre‑employment medical and drug test prior to the commencement of employment.

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    North • Auckland, Auckland, New Zealand

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