Operations Manager

Sheffield - Leaders for over 60 years.

Est.

• NZ Tourism Awards Employer of Choice finalist
• and
• Love the outdoors?

Live the lifestyle dream in Hanmer SpringsHands-on leadership roleBase Salary + Benefits PackageHanmer Springs, Canterbury BasedThe RoleAs Operations Manager, you'll be at the heart of one of New Zealand's most iconic attractions, leading the day-to-day running of our complex to ensure every guest experience is exceptional.

This is a hands-on, high-impact leadership role where no two days are the same.You'll oversee multiple departments - including Lifeguards, Maintenance, Customer Service, Retail Operations, and Cleaning - and manage up to 110 staff during peak season.

You'll need to juggle competing demands, make confident decisions under pressure, and bring out the best in your team.Key ResponsibilitiesLead and support department managers and their teamsOversee maintenance, cleanliness, and presentation of facilitiesManage Health & Safety systems and complianceEnsure smooth operations across entry, retail, and customer serviceCoordinate contractors and service providersDrive staff development, rostering, and performance managementContribute to strategic planning and continuous improvementYou'll typically work a five-day week, but flexibility is essential - you'll need to be available to support the team outside of standard hours when urgent or important matters arise.For this reason, living within the village (or within a

You thrive in fast-paced environments and bring a proactive, solutions-focused mindset.

You're calm under pressure, quick to make decisions and confident managing a large, diverse team.You'll bring : Proven operational leadership experience, ensuring efficient operating systems in a complex operational settingStrong organisational and communication skillsA collaborative, customer-focused approachExperience managing budgets and teamsExperience engaging with a wide range of people, including staff, customers, contractors, and stakeholders.A strong focus on health and Safety.About the Company : Owned by the Hurunui District Council and located in the picturesque village of Hanmer Springs just 90 minutes north of Christchurch, the Hanmer Springs Thermal Pools & Spa has been operating commercially since

The thermal waters date back thousands of years, and the first building was a changing shed built on this site in

It also has a luxurious day spa with a range of treatments, private pools, sauna and steam rooms.

It is a great day out for the family with New Zealand's largest aquatic thrill ride, Conical Thrill, an activity pool, lap pool, lazy river, water slides, and garden picnic areas.This is a rare opportunity to take on a pivotal leadership role in one of New Zealand's most beloved destinations.

You'll be part of a passionate team, working in a stunning alpine setting that offers a lifestyle many dream of.

Alongside the chance to make a real impact, you'll enjoy a competitive salary, a staff benefits package, and ongoing professional development.

Whether you're looking to grow your career or embrace a unique lifestyle, this role offers the best of both worlds.To apply in strict confidence now, click 'Apply for this job' or email your cover letter and CV to

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