E-Commerce Personal Assistant

Job Title : E-Commerce Personal Assistant

Location : Christchurch, New Zealand

Employment Type : Full-Time (Minimum 30 hours per week)

Salary : $28–$32 per hour

About the Role :

GWL, a fast-growing online e-commerce business specializing in Tools & Industrial, Outdoor / Garden / Farming, Electronics, Home & Living, Health & Beauty, Motors, and Sports products, is seeking an organized and proactive Personal Assistant to support the founder and ensure smooth business operations.

This is a dynamic role in a collaborative, fast-paced environment, offering opportunities for professional growth and the chance to work closely with the founder in shaping the success of our multi-category online store.

Key Responsibilities :

• Liaise with internal staff and external contacts regarding daily operations and business matters.
• Prepare and maintain reports, briefing notes, memoranda, correspondence, and other routine documents.
• Maintain confidential files, records, and sensitive company information.
• Attend meetings, take minutes, and act as secretary when required.
• Manage appointment diaries, schedule meetings, and coordinate travel arrangements.
• Process incoming and outgoing mail, maintain records, and manage filing systems.
• Screen telephone calls, respond to inquiries, and assist with client or supplier communications.
• Coordinate office logistics, including inventory checks and supplier / vendor meetings.
• Support event planning, marketing activations, and company initiatives (e.g., product launches, seasonal campaigns).
• May supervise junior clerical or administrative staff as required.
• Assist with e-commerce operational tasks, including order tracking, customer inquiry follow-ups, and vendor communication.

Requirements :

How to Apply :

Please send your CV and a cover letter outlining your experience and why you are the right fit for this position. Only shortlisted candidates will be contacted.