Registry Officer

Discover a career with purpose at MBIE Discover a career with purpose at MBIE * Kick start your career working for MBIE * Auckland based permanent position * Salary range: $60,727-$70,625 + KiwiSaver + wellness benefits Tēnei tūranga - About the Role: As a Registry Officer you will play a vital role in our Processing Centre team, working collaboratively to meet service performance targets and business objectives; * Deliver high quality client services by processing information and integrity services * Support entities in meeting their registration obligations * Research, identify and solve problems to enhance operational outcomes * Comprehend and explain technical legislative requirements to clients clearly, both verbally and in writing * Contribute to the achievement of service performance targets and business goals Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required * Tertiary qualification preferably in Business or comparable relevant experience. * Cognitive Power - Ability to identify problems, research alternatives, and suggest solutions. * You would be expected to have the ability to comprehend technical legislation relating to various Business Units within the Ministry. * Ability to explain technical requirements to clients – verbally and in writing. Demonstrate forward thinking and consider alternatives and consequences of errors. * Knowledge and Skills – A person at this level organises their own tasks and activities to meet deadlines, peak periods and unexpected situations. This requires prioritising and organising beyond the day to day. * Effective communication skills, both written and verbal. Strong written English skills, ability to write business letters and reports. * Superior computer skills, in data capture; must have speed and accuracy. * Must have the ability and skill to use Excel, Word and Outlook. * A person at this level must be able to multi –task; work under pressure, achieve tight time frames, work with minimal supervision. * High problem solving skills and the ability to explain technical terms in simple terms, verbally and in writing. * Familiarity with cash handling procedures. * Planning and organising skills - ability to critically assess work-flows and prioritise work, and ability to adjust readily to pressures and changes in the work environment. * Client Service ethic – focuses on providing quality service to clients, and takes responsibility for managing the client relationship. * Must have the legal right to live and work in New Zealand Ētahi kōrero mō MBIE - About MBIE: MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders. We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable. People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours. * Mahi Tahi – Better Together * Māia – Bold and brave * Pae Kahurangi – Build our Future * Pono Me Te Tika – Own It Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'. MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities. E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahungaroa o ngāi wi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, katutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapakua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga. Me pēhea te tono - How to Apply: Click here to view a position description. When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role. All applications must be submitted via our online process. We can't wait to hear from you! Email Sarah Hutcheson at sarah.hutcheson@mbie.govt.nz quoting ref MBIE/19481 if you have any further questions. Applications close on Wednesday 20 May 2026.