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Manager Performance Analytics
Manager Performance AnalyticsWestpac New Zealand • Auckland, Auckland, New Zealand
Manager Performance Analytics

Manager Performance Analytics

Westpac New Zealand • Auckland, Auckland, New Zealand
3 days ago
Job description

Overview

As the Manager Performance Analytics, you will lead the delivery of high‑quality reporting, analysis, and insights that drive Westpac NZ’s commercial objectives. In this role, you will evaluate strategies using a deep understanding of customer needs, behaviours, and value to ensure alignment with both customer outcomes and organisational goals. You will establish and monitor performance indicators that inform senior leaders and support strategic decision‑making, while maintaining strong relationships with key business partners across the organisation.

Key Responsibilities

  • Deliver high‑quality reporting, analysis, and insights to support Westpac NZ’s commercial objectives.
  • Evaluate strategies using a deep understanding of customer needs, behaviours, and value to align with customer outcomes and organisational goals.
  • Establish and monitor performance indicators that inform senior leaders and support strategic decision‑making.
  • Maintain strong relationships with key business partners across the organisation.
  • Provide planning and best‑practice data management within the portfolio performance team.
  • Mentor analysts and foster a culture of analytical excellence and continuous improvement.
  • Manage analytics projects from scoping through to delivery, ensuring they align with business priorities.
  • Maintain and deliver recurring performance reports as part of BAU activities, ensuring data integrity and relevance for stakeholders.

What will you bring?

  • Proven experience in performance analytics, financial analysis, or business intelligence within banking or financial services.
  • Advanced Excel skills, proven experience in SQL, SAS, Power BI (data manipulation and analysis).
  • Advanced data management and visualisation skills.
  • Ability to positively engage and influence stakeholders.
  • Strong presentation and storytelling skills to convey insights clearly to senior leadership.
  • Demonstratable commercial acumen and risk maturity.
  • Bachelor’s degree in Business, Finance, Data Analytics, Statistics, or a related field.
  • Benefits

  • 4 weeks standard holiday + 5 additional days of wellbeing leave.
  • Additional purchased leave options up to 4 weeks per year.
  • Banking benefits, insurance discounts and superannuation scheme.
  • Career growth – internal promotion programmes that recognise star performers.
  • Generous parental leave – top‑up for government paid parental leave.
  • School holiday subsidy to help you balance work and family during school holiday.
  • 2 volunteer days per year.
  • Our Organisation

    At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. We value, reward and recognise individuality, and encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities.

    Apply Now

    Apply today with your CV and Cover Letter. The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential.

    Applications Close

    29 November 2025

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    Performance Manager • Auckland, Auckland, New Zealand

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