Digital Optimisation Lead

Overview

The city of Auckland and the Port of Auckland have grown together on the Waitemata and Manukau Harbours for more than 175 years.

Port of Auckland is part of the special character of our city and plays a vital role in our economy, delivering the things we need and enjoy.

Nearly three-quarters of the port's inbound cargo stays within the Auckland and Upper Waikato region.

Our location on Auckland's doorstep means the delivery of goods is quick, the cost of goods is low, and we are focusing on reducing our carbon footprint to become a sustainable Port.

We also have a network of freight hubs throughout the North Island, to improve access to the port for the provinces.

We're looking for a

Digital Optimisation Lead

to manage and uplift the lifecycle of our business systems portfolio, ensuring the systems that power the Port remain fit for purpose, secure, and aligned with our business needs.

This is a hands-on, high-impact role - combining product ownership, business analysis, and vendor relationship management.

You\'ll lead system upgrades, support continual enhancement, and track the value and cost of every improvement.

You\'ll be a key partner to Digital Business Partners and Delivery Managers, working closely with internal teams and vendors to deliver digital solutions that improve efficiency, reliability, and business outcomes.

ABOUT YOU | Ko wai koe

You're detail-oriented and delivery-focused, with a deep understanding of digital systems and how to get the most out of them.

You know how to balance competing priorities, communicate with stakeholders, and keep a close eye on value for money.

10+ years\' experience in digital optimisation or continuous improvement roles

Strong knowledge of business systems, technology platforms, and software lifecycles

Proven experience in vendor management, contracts, and support agreements

Budgeting and cost tracking expertise, with strong financial acumen

Experience leading small-scale system improvement initiatives and enhancements

Ability to translate business requirements into digital improvements

A relevant tertiary qualification in Business, Technology, or related field

Background in analysis, product ownership, or delivery highly valued

Manage the digital business systems portfolio - upgrades, improvements, and lifecycle

Prioritise and deliver continuous improvement initiatives with digital and business teams

Oversee vendor relationships, contracts, service levels, and system enhancements

Monitor system performance and user feedback to identify and resolve issues

Lead planning for enhancement roadmaps aligned to business priorities

Track ROI, budget, and ongoing value of improvement initiatives

Ensure strong coordination between delivery teams, service management, and vendors

Act as a key escalation point for incidents and system issues

(T&Cs apply)

We care about our people.

Here\'s what you\'ll enjoy :

Free onsite parking and gym

Free internal shuttle service to public transport

15 days of wellbeing leave per year + optional 5th week of annual leave

Annual flu shots and confidential counselling

Flexible working options

Onsite physiotherapist and psychotherapist

Staff discounts with PB Tech, Specsavers, Southern Cross, and more

Ready to lead the optimisation of critical systems that support one of Aotearoa\'s most important infrastructure organisations?

Apply now and be part of our digital transformation.

We pride ourselves on being a great place to work and consider all employees part of the port whanau.

At Port of Auckland, we celebrate and embrace diversity, and welcome applications from people of all backgrounds.

We are dedicated to fostering an environment where

Everyone

can be themselves.

\'Kia Kaha, Kia Maia.

\'

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