Overview
At KPMG New Zealand, the commitment to fuelling prosperity for all New Zealanders is central to our mission. We bring this purpose to life by adhering to our Code of Conduct and consistently demonstrating our shared Values of Integrity, Courage, Excellence, and Together, for Better.
The opportunity
- This opportunity is for a Senior Technical Business Analyst seconded to the AI Team where you will partner with business leaders and engineers to translate complex processes and policies into robust, testable requirements for AI-enabled solutions. You will lead structured discovery, define evaluation and acceptance criteria, support solution design and champion governance so solutions are safe, compliant, and deliver measurable outcomes.
Day to day you will
Lead discovery to map current and future state processes, decision points, and escalation paths, producing clear and reusable artefacts.Translate business rules and policy into machine-readable specifications (e.g., decision tables, structured requirements, prompt / skill specifications).Define evaluation datasets, success metrics, and adversarial tests to validate quality, safety, and reliability.Partner with engineers to shape solution options, integrations, non-functional requirements, and test plans.Prepare governance inputs (risk assessment, data classification, access / RBAC, privacy considerations) and track approvals to completion.Plan and run UAT and pilot phases; coordinate training, comms and change activities to drive adoption.Measure and report business impact (time, quality, cost) and agent performance (success and intervention rates).Maintain a groomed backlog, RAID, and stakeholder communications, ensuring alignment and momentum.About you
AI first in your approach to work.5+ years’ experience as a Business Analyst (or Product BA) delivering technology-enabled change in complex environments.Outstanding facilitation, requirements elicitation, and documentation skills; able to turn ambiguity into crisp, testable acceptance criteria.Proven experience with AI / automation or data-driven solutions, including defining evaluation sets and measurable outcomes.Working knowledge of enterprise platforms and data (e.g., Power Platform, Azure, ServiceNow, SharePoint / Fabric), APIs / connectors, and identity / RBAC concepts.Familiar with AI governance, risk and compliance processes (privacy, data protection, DLP / labeling) and how they influence design and rollout.Comfortable partnering closely with engineers and product owners; excellent communication with senior stakeholders.A growth mindset : curious, pragmatic, and outcome focused.Confidence with LLM / agent concepts (human-in-the-loop, prompt patterns, tool / skill design, telemetry, cost controls).Recruitment Agencies : The recruitment for this role is being managed directly by the KPMG Talent Acquisition team. We will contact our preferred agency partners if we require agency assistance. Thank you for your understanding.
Life at KPMG
KPMG values diversity in the workforce and we encourage candidates from diverse backgrounds to apply for roles, including individuals with a disability, additional mental health needs, chronic health conditions or who identify as neurodivergent.
For disabled and neurodiverse candidates, if you encounter accessibility barriers or if you have access needs and require support to participate equitably in the recruitment process, please phone Enya van Dulm on or email
We offer rewarding careers to talented individuals and a holistic range of benefits to support your life balance, whatever your circumstance. We want you to do Work That Matters, Thrive and Grow and know that you Belong here with us, at KPMG.
Benefits
Access to the firm's annual incentive schemeOpportunities for local and international secondmentsHybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they workThe ability to work from overseas and extend time connecting with friends and family outside New ZealandFlexible leave options, including the ability to purchase additional annual leaveGender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parentsA paid professional association membership of your choiceDigital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employeesA wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and servicesThe support, allyship and opportunity to join our Inclusion, Diversity and Equity Affinity networksThe opportunity to participate in Green Team activities to reduce the firm’s environmental footprint and become carbon zero by 2030An invitation to join your local Social club and enjoy events for social, sporting, cultural, family and fundraising activitiesPaid time off for volunteering and involvement in citizenship activitiesAn array of health and wellness benefits including free flu vaccinations, subsidised sporting events, free confidential counselling services, wellbeing leave, and access to our Wellbeing portalWe believe that diversity of background and experience strengthens relationships and delivers meaningful benefits to our people, clients and communities. Our goal is to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability. Further info can be found on our website.
#J-18808-Ljbffr
