Talent.com
Customer Care Associate
Customer Care AssociateRemote • WorkFromHome, Taranaki, New Zealand
Customer Care Associate

Customer Care Associate

Remote • WorkFromHome, Taranaki, New Zealand
27 days ago
Job description

Employer Industry : Human Resources Technology

Why consider this job opportunity :

  • Salary range from $14,450 to $32,500 USD
  • Flexible work-from-anywhere option, allowing for a remote work lifestyle
  • Flexible paid time off and working hours, supporting a healthy work-life balance
  • Comprehensive benefits including 16 weeks paid parental leave, mental health support, and learning budgets
  • Opportunities for career advancement and internal mobility within a globally distributed team
  • Emphasis on fostering a diverse and inclusive workplace culture

What to Expect (Job Responsibilities) :

  • Provide customer support to various user types across multiple verticals via email and live messaging
  • Maintain productivity standards while ensuring high attention to detail and customer satisfaction
  • Solve tickets weekly and respond to standard inquiries within agreed service level times
  • Collaborate closely with Customer Success, cross-vertical operational teams, and Sales
  • Act as the primary voice and ear for users, advocating for their needs
  • What is Required (Qualifications) :

  • Strong problem-solving skills with a focus on enhancing the customer journey
  • Solid experience in Customer Support or Customer Enablement, particularly in a tech environment
  • Proficiency in using CRM tools to manage customer interactions
  • Excellent collaboration and communication skills, with a patient and kind demeanor
  • Fluent in written and spoken English
  • How to Stand Out (Preferred Qualifications) :

  • Experience working remotely or in a fast-growing organization
  • Familiarity with HR, Payroll, Healthcare, and / or Pension systems
  • We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

    We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

    #J-18808-Ljbffr

    Create a job alert for this search

    Customer Customer Customer • WorkFromHome, Taranaki, New Zealand

    Related jobs
    Customer Care & Social Media Engagement Lead

    Customer Care & Social Media Engagement Lead

    Taranaki • New Plymouth, Taranaki, New Zealand
    Who we are : At Resonate, we're more than just a business; we're a proud Kiwi-owned and operated mission-driven organisation. Our goal is simple : to provide top-notch hearing healthcare for all New Ze...Show more
    Last updated: 3 days ago • Promoted
    Customer Success Associate (Remote)

    Customer Success Associate (Remote)

    Taskify AI • WorkFromHome, Taranaki, New Zealand
    Empower clients through AI-enhanced solutions! Assist customers, gather insights, and help refine AI systems based on real-world feedback. Help train AI to respond to customer queries with the right...Show more
    Last updated: 1 day ago • Promoted
    Remote Content Quality Associate - Entry Level

    Remote Content Quality Associate - Entry Level

    Taskify AI • WorkFromHome, Taranaki, New Zealand
    A remote content solutions company is looking for a part-time Content Quality Specialist to support content development and digital workflows. The role involves writing, editing, and conducting rese...Show more
    Last updated: 1 day ago • Promoted
    Remote AI-Driven Customer Success Associate

    Remote AI-Driven Customer Success Associate

    Taskify AI • WorkFromHome, Taranaki, New Zealand
    A tech-driven company seeks a Customer Success Associate to empower clients through AI-enhanced solutions.This role involves helping train AI for customer interaction, tracking satisfaction metrics...Show more
    Last updated: 1 day ago • Promoted
    Retail Associate (Remote)

    Retail Associate (Remote)

    Taskify AI • WorkFromHome, Taranaki, New Zealand
    Remote (Open to qualified candidates located in the.US, UK, Canada, Australia, New Zealand, Ireland.Competitive pay commensurate with experience and role level. specific salary details will be disc...Show more
    Last updated: 1 hour ago • Promoted • New!
    Content Quality Assurance Associate (Remote)

    Content Quality Assurance Associate (Remote)

    Taskify AI • WorkFromHome, Taranaki, New Zealand
    Content Quality Assurance Associate (Remote).Content Quality Assurance Associate (Remote).We are hiring motivated individuals for a. Flexible Hours | Weekly Pay | No Experience Needed | Work From An...Show more
    Last updated: 1 day ago • Promoted
    Remote Content QA Associate | Flexible Hours | Weekly Pay

    Remote Content QA Associate | Flexible Hours | Weekly Pay

    Taskify AI • WorkFromHome, Taranaki, New Zealand
    A leading digital solutions company is hiring a Content Quality Assurance Associate for a 100% remote role.This position offers complete scheduling flexibility and does not require prior experience...Show more
    Last updated: 1 day ago • Promoted
    Retail Team Lead - Growth, Great Benefits, Customer Impact

    Retail Team Lead - Growth, Great Benefits, Customer Impact

    Toolstation • Eltham, Taranaki, New Zealand
    A leading retail company in New Zealand is seeking a Retail Supervisor to support the Store Manager, engage the team, and ensure a great customer experience. No prior experience is necessary; you ju...Show more
    Last updated: 1 day ago • Promoted
    Associate Product Manager, AI Platform (Remote, Equity)

    Associate Product Manager, AI Platform (Remote, Equity)

    UneeQ • WorkFromHome, Taranaki, New Zealand
    A pioneering AI company in Auckland is seeking a creative Customer Success Specialist to connect directly with customers and help shape product development based on feedback.The ideal candidate wil...Show more
    Last updated: 2 days ago • Promoted
    Nursing Care Partner

    Nursing Care Partner

    Children's Hospital of The King's Daughters • Norfolk, Taranaki, New Zealand
    The Nursing Care Partner works under the direction of the Registered Nurse (RN) and provides direct patient care for assigned patient. As a member of the direct care team, the Nursing Care Partner i...Show more
    Last updated: 4 days ago • Promoted
    Customer-First Retail Associate — Grow with Purpose

    Customer-First Retail Associate — Grow with Purpose

    Taranaki • New Plymouth, Taranaki, New Zealand
    A retail store in New Plymouth is seeking enthusiastic team members to provide exceptional service.Ideal candidates are customer-focused, reliable, and eager to learn in a fast-paced environment.Re...Show more
    Last updated: 4 days ago • Promoted
    Remote Account Executive — Commercial, Customer 360

    Remote Account Executive — Commercial, Customer 360

    Salesforce • WorkFromHome, Taranaki, New Zealand
    A leading technology company in Auckland is seeking an experienced Account Executive to drive sales for their innovative platform. In this role, you will establish relationships with C-suite executi...Show more
    Last updated: 1 day ago • Promoted
    Replenishment & Customer Experience Associate

    Replenishment & Customer Experience Associate

    Taranaki • New Plymouth, Taranaki, New Zealand
    A leading supermarket chain in New Plymouth is seeking a customer service representative to enhance the shopping experience. The role involves daily support operations, championing customer engageme...Show more
    Last updated: 2 days ago • Promoted
    Nursing Care Partner (Float)

    Nursing Care Partner (Float)

    Children's Hospital of The King's Daughters • Norfolk, Taranaki, New Zealand
    The Nursing Care Partner works under the direction of the Registered Nurse (RN) and provides direct patient care for assigned patient. As a member of the direct care team, the Nursing Care Partner i...Show more
    Last updated: 4 days ago • Promoted
    Nursing Care Partner : Patient Support & Vital Signs

    Nursing Care Partner : Patient Support & Vital Signs

    Children's Hospital of The King's Daughters • Norfolk, Taranaki, New Zealand
    A children's healthcare facility in Taranaki seeks a Nursing Care Partner to provide direct patient care under the supervision of Registered Nurses. Responsibilities include assisting patients with ...Show more
    Last updated: 4 days ago • Promoted
    AI Content Quality Assurance Associate (Remote)

    AI Content Quality Assurance Associate (Remote)

    Taskify AI • WorkFromHome, Taranaki, New Zealand
    AI Content Quality Assurance Associate (Remote).Join Taskify AI as a 100% remote AI Content Quality Assurance Associate.Support day‑to‑day tasks, ensuring smooth operations, and contribute to digit...Show more
    Last updated: 3 days ago • Promoted
    Senior QA Engineer - Remote Payments & Microservices

    Senior QA Engineer - Remote Payments & Microservices

    Xplor Education • WorkFromHome, Taranaki, New Zealand
    A technology company in Auckland is seeking a Senior QA Engineer to enhance their payments platform.You will lead quality assurance efforts, design comprehensive test strategies, and build automate...Show more
    Last updated: 1 hour ago • Promoted • New!
    Customer-Centric Replenishment & Service Associate

    Customer-Centric Replenishment & Service Associate

    Woolworths Group • New Plymouth, Taranaki, New Zealand
    A leading supermarket chain in New Plymouth, New Zealand is seeking dedicated staff to provide excellent customer service and support daily store operations. Candidates should possess outstanding cu...Show more
    Last updated: 2 days ago • Promoted