Advisor Product & Experience

Discover a career with purpose at MBIEDesign and build high quality, accessible digital formsPublish excellent digital online services that make it easier for people to interact with governmentPromote and present the FormBuilder tool and provide support to government usersSalary –$75,114 - $88,266 + Kiwisaver and Wellness Benefits12 month fixed term opportunity, Central Wellington locationTenei turanga - About the Role : We are looking for an Advisor, Product and Experience to join the Digital Business Enablement team to design and build forms using FormBuilder, become a product expert and support others in government to build their own forms.FormBuilder is a tool created by government, for government that gives agencies and councils a way to develop online service forms in days, not weeks or months.To be successful in this role, you must have the ability to consistently put yourself in the customer's shoes to design and build user-friendly forms in a fast-paced environment.The role will predominantly be focused on digital form building which includes : form configuration and user navigationform structure and page layoutapplying plain languageapplying form design best practices in regard to usability and accessibility principlesensuring digital forms meet service design quality assurance criteriasupporting the Delivery team with updating forms on behalf of clients.Other responsibilities will include : Demonstrating FormBuilder, coaching government users to build their own forms or making recommendations about how to approach the design of a formSupporting and guiding government users experiencing technical difficulties or who need help with the toolContributing to the creation of resources to support government users e.g. videos or how to guidesAttending key stakeholder client engagement meetings as required.Nga pukenga me nga wheako e hiahiatia ana - Skills and Experience RequiredKnowledge of the public sector in AotearoaExperience building and designing digital formsHTML and or JavaScript knowledge is required An understanding of the fundamentals of service designA strong analytical approach to assessing digital (or paper) services, and then accurately applying the appropriate design principlesAn ability to take direction from, and apply the feedback from Service Designers, incorporating that into future designsProven ability to develop trust and credibility with stakeholders and within their own teamExperience with working to deadlines and coordinating / managing multiple projects efficiently and to prioritising competing commitmentsStrong work ethic and high level of self-motivation – the right attitude is key here.Must have legal right to live and work in NZEtahi korero mo MBIE - About MBIE : MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.Mahi Tahi – Better TogetherMaia– Bold and bravePae Kahurangi – Build our FuturePono Me Te Tika – Own ItOur aspirations are echoed in our Maori identity – Hikina Whakatutuki – which broadly means 'lifting to make successful'.

MBIE recognises the partnership founded under TeTiritio Waitangi between Maori and the Crown and is committed to giving effect to TeTiritio Waitangi.

We will do this through enduring, meaningful and effective partnerships with iwi, Maori, other Maori groups / organisations and the Crown, as this is critical to enable economic and social development, both for Maori and for wider Aotearoa New Zealand.

We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Maori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.E mohio ana a Hikina Whakatutuki i puea ake te kotuinga I waenganui i a ngai Maori me te Karauna i Te Tiriti o Waitangi, a, kei te whai ia ki te whakau ake i Te Tiriti o Waitangi.

Ma te whai kiko o nga kotuinga ahungaroa o ngai wi, o ngai Maori, me etahi atu ropu Maori ki te Karauna, katutuki tenei.

He ahuatanga nui tenei e ahei ai nga mahi whanaketanga a-ohanga, a-papori hoki ki a ngai Maori me Aotearoa whanui.

E whai tonu ana matou ki te kotui atu ki nga iwi mo te rapu huarahi hou ki te whakaara i nga kaupapakua roa nei e tami ana i a ngai Maori me Aotearoa whanui, a, e whai ana hoki ki te tautohu i nga aheinga kokiritanga ma nga iwi, me te tautoko i nga iwi kia whai mana ake ai enei aheinga.Me pehea te tono - How to Apply : Click here toview a position description.When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.All applications must be submitted via our online process.We can't wait to hear from you!

EmailMatt

• ref MBIE / 17567 if you have any further questions.Applications close on 5th of August 2025

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