Team Assistant

Overview

Join to apply for the Team Assistant role at Southern Housing .

This is an exciting opportunity for someone who is interested in providing a full range of administrative and support services, ranging from moderate to complex, to facilitate the effective and efficient operation of the team / department. As the Team Assistant within our Voids team, you will support others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department. You will intercept and screen telephone calls, emails, written correspondence and, dealing with, or redirecting enquiries to the appropriate areas, as necessary.

We have openings for a permanent full-time role and a 12-month fixed term contract, both offered on a full-time basis. You\'ll have the option to work in a hybrid way, as agreed with your line manager.

What You’ll Need

• An understanding and experience of the range of in-house IT systems such as Microsoft Dynamics CRM, and Orchard.
• An understanding of principles and practices of equality and customer care in delivering effective services. Commitment to providing a high-quality service to all customers.
• Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets.
• Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders.

In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.

Closing Date : 15 October 2025 at 23 : 59 (We may close the advert early if we receive a suitable number of applications).

Details

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