Communications Centre Operator

Overview

Security Operations Centre Operator in Rotorua - On call

Kia haumaru ai tatou katoa

We’re FIRST Security, one of New Zealand’s market leaders in security.

About the role

We have a on call casual opportunity to join our Rotorua team. These specialist roles within a Security Operations Centre will be different, with unique challenges daily but it’s all about people engagement - listening, observing, and helping.

The duties will include

• Receiving alerts from remote cameras, triaging the alerts and taking appropriate follow-up action
• Receiving calls from forest users who are having trouble gaining access through remote gates, vetting their credentials and remotely opening the gates (if appropriate)
• Proactively monitoring security cameras across the forest
• Dispatching forest security patrols and / or police to incidents
• Providing client reporting
• Managing user credentials within the operating systems (NX Witness, Gallagher Command Centre, Milestone)

What we can offer you

Essential skills

Desirable skills

Further Benefits

There will be a full onsite training, ongoing support and the opportunity for great career progression.

Applicants for this position should have NZ residency or a valid NZ work visa

#J-18808-Ljbffr