Head of Customer Insight & Experience Research

A global SaaS company is seeking a Lead Experience Researcher to spearhead customer insights across their market. You will transform raw data into high-quality knowledge assets, engage in mixed-method research, and collaborate with teams to ensure insights influence product strategy. The ideal candidate has extensive UX research experience and a proven ability to drive strategic impact through research. This role offers a supportive and autonomous work culture focused on professional development.

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