Service Quality Manager - Nzcl Midlands Region

Competitive Salary + KiwiSaver + Tools of Trade Inclusive Culture + Leadership Opportunity Permanent, Full-time Role with Flexibility Location : Hamilton / Tauranga / New Plymouth / Rotorua Who we are | Ko wai matou?

NZCL is a leading provider of disability support services, committed to enabling people with disabilities to live fulfilling lives.

Our work is grounded in respect, support, and excellence—values that shape every relationship with the people we support, their whanau, and our partners.

We are committed to delivering culturally responsive services that uphold Te Tiriti o Waitangi and reflect Maori worldviews.

Through strong partnerships with Government, community, and sector agencies, we deliver disability services that are person-centred, safe, and empowering.

About the role | He korero whakamarama mo tenei turanga As Service Quality Manager, you will be the regional champion for service excellence across our disability support services.

Reporting to the Regional Manager - Disability, you'll lead a team of Positive Behaviour Support Planners, and work alongside Service Delivery Managers and the National Quality