Service Desk Analyst - Remote-Friendly IT Support

A local government organization in Hamilton is seeking a proactive Service Desk Analyst to join their dynamic team. The role involves providing front-line support, reviewing incidents, and ensuring effective communication with users. Candidates should have relevant IT qualifications, exceptional communication skills, and a customer-focused mindset. This full-time position offers flexible hours and opportunities for professional development, alongside attractive benefits such as health insurance and additional leave options.

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