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Operations Coordinator

Operations Coordinator

Auckland University of TechnologyAuckland, Auckland, New Zealand
6 days ago
Job description

Overview

Operations Coordinator at Auckland University of Technology – join our Te Mātāpuna Library & Learning Services team.

Location : City campus with work at Akoranga and Manukau Campus Libraries. This is a full-time permanent position.

Responsibilities

  • Lead the coordination of customer service operations to deliver consistent, high-quality experiences for students and staff.
  • Collaborate with other Coordinators to support equity, accessibility, and engagement, and embed Te Tiriti o Waitangi into everyday practice.
  • Contribute to development and implementation of new service models to enhance the student experience.

About you

  • Front-line library and information services experience, including Library Management Systems and facilities coordination.
  • Experience in excellent frontline service and customer service operations.
  • Strong leadership and coaching skills.
  • Commitment to equity, inclusion, and Te Tiriti o Waitangi.
  • Technological aptitude and openness to innovation.
  • Excellent communication and problem-solving abilities.
  • Benefits

  • Professional development
  • Generous leave allowances
  • Free study
  • Free gym membership
  • How to apply

    If this sounds like you, submit your cover letter and CV with your application by clicking the APPLY button.

    Salary : $73,000 - $100,000 per annum (dependent on experience and qualifications)

    Job Reference : 93818

    Closing Date : 13 November 2025, 11 : 55 pm

    At AUT we strive to be a place where people love to work and learn. We are committed to te Tiriti, excellence and inclusivity and aspire to be the University of choice for Māori and Pacific communities. We welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

    Please note that all applications must be submitted through the online application process. For further information, please send us an enquiry here or call . We do not accept applications by email. Apply through the standard registration process.

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