Salesforce Admin / Release Engineer, CRM Systems

Overview

Salesforce Admin / Release Engineer - CRM Systems at GitLab. The role bridges Salesforce administration with modern DevOps practices to enable scalable, automated deployments and robust platform operations.

GitLab is an open-core software company that develops an AI-powered DevSecOps Platform used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. We value AI as a core productivity multiplier and expect team members to incorporate AI into daily workflows to drive efficiency, innovation, and impact.

What You’ll Do

• Manage complex deployments across Development, Sandbox, UAT, and Production environments, coordinating with cross-functional teams to ensure seamless delivery
• Implement automated testing and deployment strategies using tools like Salesforce DX, Copado, Gearset, or similar platforms
• Configure and maintain custom objects, fields, workflows, Process Builder, validation rules, and security settings to support evolving business requirements
• Oversee sandbox refreshes, data seeding, and environment maintenance to support continuous development and testing activities
• Execute data imports, exports, quality maintenance, and mass updates using Data Loader and other data management tools
• Monitor system performance, identify bottlenecks, and implement optimizations to enhance user experience
• Develop and maintain backup, disaster recovery processes, and rollback procedures for critical Salesforce data and metadata
• Partner with development teams to ensure smooth deployment of Apex classes, triggers, Lightning components, and other custom solutions
• Stay current with Salesforce platform updates, implement best practices, and drive adoption of new features and capabilities

What You’ll Bring

Preferred Qualifications

About The Team

The Enterprise Applications team is responsible for GitLab’s critical business applications including ServiceNow, Salesforce, Zuora, Netsuite and many others. This team is essential for scaling and maintaining production environments for scalability and compliance.

How GitLab Will Support You

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Also, studies show that people from underrepresented groups are less likely to apply unless they meet every qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines : GitLab hires in countries around the world. All roles are remote, though some may have location-based eligibility. Our Talent Acquisition team can answer questions about location after you start the process.

Privacy Policy : Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and an affirmative action employer. Our policies are based on merit and cover protected characteristics. If you have a disability or special need, please let us know during the recruiting process.

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