Client Services And Growth Manager

Client Services and Growth Manager Southern Cross Wellness Partners Southern Cross Wellness Partners was established in

• through the merger of Raise Mental Health (EAP and mental health services) and MedPro Healthcare (occupational health nursing).

As a wholly owned subsidiary of Southern Cross Healthcare, our vision is to help people live their best lives by reimagining healthcare.

Guided by our Reimagining

As we evolve from a hospital group to a comprehensive healthcare organisation, we're expanding our capabilities, unlocking new markets and partnerships, and strengthening our ability to deliver innovative, purpose-driven care.

As New Zealand's largest non-government healthcare provider and one of its most trusted brands, we're uniquely positioned to deliver healthcare like no other.

Mo te Turanga | About the Role The Client Services and Growth Manager is a key leadership role driving operational excellence and business growth at Southern Cross Wellness Partners.

You'll coordinate teams to deliver exceptional client experiences, build strong relationships with key partners, and identify new sales and growth opportunities.

Leading tenders, contracts, and client feedback, you'll ensure client satisfaction remains high.

You'll be accountable for the business's commercial performance — developing and executing growth plans, managing budgets, and optimising resources to meet revenue goals.

This includes overseeing sales performance, pricing, procurement, and inventory to ensure the seamless delivery of our occupational health and wellness services nationwide.

As part of the Senior Leadership Team, you'll provide strategic direction with hands-on management to support your team including mentoring and foster a culture of collaboration and continuous improvement.

You'll ensure the right people and systems are in place for your team to deliver high-quality care and strengthen our reputation as a trusted leader in workplace and mental health services.

This is a full-time, permanent role based at our National Support Office in Auckland's CBD.

Nga pukenga me nga wheako | Skills and experience A natural storyteller with charisma and the confidence to sell and inspire.

A proactive go-getter - ideally with a clinical background who's successfully transitioned into business or leadership.

Proven experience in sales management and business development, with a track record of driving growth and delivering results.

Deep industry knowledge paired with strategic thinking, collaboration, and exceptional communication skills.

Outstanding written and verbal communication, negotiation, and relationship management abilities.

Strong time management and organisational skills, with the ability to juggle priorities and stay focused under pressure.

A professional, forward-thinking approach and the ability to lead, motivate, and develop teams.

Sound understanding of Health